I currently have 2 different account numbers. One from a cancelled contract and one from my current active contract. My email is linked to the first one so that is what shows up when I log into the app. Is there anyway to switch or add another accoun...
I had a nightmare with Virgin Media trying to close my account and get back my money for over one year in 2019 to 2020.I terminated my contract with Virgin Media by phone on April 20, 2019. But instead of closing my account as they should have, they ...
I just started a new contract for £34/month. I checked out the offers and upgrades and saw I could add Sky Sports HD for an extra £18.50/month. However having added it and created orders received an email stating my new bill is going to be £59.08. I...
So I wanted pay my bill early I did and on the 1st instead of 13 now I have a, 10 dd fee why when I paid upfront
For the last 2 months I am unable to view my bill using the email link, from logging in to virgin nor from the Virgin app.
Hi, i have also got this problem, i have signed up and accidentally mis-spleed my email and i cant seem to correct it, and of course, i cannot verify the account email because it doesnt exist. Can someone help me please. Thank you
My Bill for last month was correct but the Direct Debit taken was not enough? nothing changed at my end why has this happened?
I stupidly forgot to pay last month bill 1st time in about 10 years anyway I'm trying to pay online but it won't let me put the amount in keeps putting the full amount in including next month's bill any ideas.
Why am i being charged for netflix I don't have a netflix account i never have had a netflix account.looks like my virgin media account has been hacked by someone and charging their netflix to my virgin accountI keep canceling Netflix in my account b...
Hi new customer here.i took out a new package on the 28th Oct using a friends and family discount which was good value but had to include an O2 sim. (A Volt package with M250 broadband)However my sons wanted the faster broadband so I contacted the on...
