As with many other people, I also cannot log in, anywhere! I'm getting FSB50 errors, tried clearing cookies, and different browsers. No avail. Can't even make a complaint.WAY too much of my time has been wasted on this and I am less than satisfied wi...
recently cancelled my virgin contract and was supplied with box to return via YODEL ,this was done on the 16/11/23 ,i have since received emails telling me they do not have the equipment and i will be charged if not sent back .I have tracked the parc...
I moved home almost two months ago and transferred my existing virgin broadband contract to my new address. When we received our first communication, we noticed the package price had increased from £26 to £49 per month. Not just that, the contract we...
I am getting various "Virgin media Order Documents" emails, including detailed pdfs, suggesting that I am about to start some very expenses package subscriptions. I have not ordered any of these products. So I am assuming that these are spam emails ...
Hi,I'm new to Virgin Media and have left my previous Broadband supplier early and have incurred an early leaving charge due to my contract not ending for 6 months.I mentioned this to Virgin to which they were happy to help with. I was told on the pho...
When I signed up via USwitch I was promised a £100 Bill Credit. U switch say its VM responsibility and can only happen after my first Invoice, but there is nowhere to request/remind/apply for this on the website so far as I can see.
Good Afternoon, I recently signed up to Virgin Media last month (now that it’s available in my area) and am awaiting installation next week.I have tried registering my account for My Virgin Media however am hit with a message when trying to create an...
I keep getting nuisance calls from Virgin on 08000521251. I have answered and asked to be taken off the call list, then when it still persisted went on my account to disable marketing communications but still my phone is ringing with this number. Are...
Hi, I’ve had problems with my hub 4 and have been on the phone today and they are sending a replacement out and also said after we get the replacement we will get the WiFi pod, when will I get a confirmation email about both of these and when will it...
Hi, been with virgin for over 10 years and used to be a happy customer, but that is a history. We agreed a deal of £32 a month for a package, then last April they decided to increase £9 to £41 even before our contract finished (my contract is due to ...
