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Forum Posts

Change of Package

My package just ended at the end of December, spoke with an agent on Thursday and said he would call back with and new updated package on Tuesday, will I get charged for the current package price whilst waiting for virgin to get back to me not due to...

Trisroy by Just joined
  • 286 Views
  • 2 replies
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Billing - Whatsapp Form - Scam?

I’ve been trying to deal with the Whastapp Chat for several months for appear to be not applying to credit every month. I’ve started a new chat with them today and they’ve sent me a weblink form to complete for security. It seems really suspicious bu...

Gsanghera by On our wavelength
  • 1095 Views
  • 4 replies
  • 0 kudos

How to register a power of attorney

Please help, I’ve been trying to register a power of attorney for my father who has dementia. I have a v code from the office of the public guardian. I’ve tried calling the team on 0345 454 1111. So far they are unwilling to put me in contact with an...

AntB2 by Joining in
  • 1554 Views
  • 3 replies
  • 0 kudos

Power of attorney

Can someone PM me please? My father in law has dementia and I am trying to help sort out his account as I have a power of attorney for him. His current package only seems to include broadband and phone line but looks very expensive.

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