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Forum Posts

RRENEWAL is impossible

my contract ran out and they said I can get a new contract for £95 going to £115 after a few months but when I accepted the deal turns out Virgin did not know about the deal they offered and the price went UP and they made a charge of £10 for "packag...

Netflix charges

I have been charged for Netflix since 16/09/22. I think this happened because I clicked on an email from Virgin Media   inviting me to sign up to Netflix through them. I clicked on this link and set up a Netflix account, but then decided not to sign ...

saefalle by Joining in
  • 1 replies
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Resolved! Invitation to discuss new contract

Our VM contract expires on 12/09/24 but today we received a text message from VM to remind us our contract is ‘coming to an end soon’ and asking us to ‘Recontract now’.We would not normally expect VM to be in touch about a new contract until much nea...

DuffDuff by Tuning in
  • 3 replies
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Trying to change contract

Hi allSo after getting a notification that my package is going up by £20 from May the 3rd I decided that I wanted to start a new contract on the 3rd of May (when my contract expires) which is just broadband only for £29.Online chat was no help, just ...

New contract not shown on website. No email.

Good Morning,I spoke to the renewals team on the 4th April and accepted a new deal. I was text messaged a contract which i signed and has been uploaded (03100003363168). However this contract hasn't been uploaded onto the website. I also never receiv...

mattygg by On our wavelength
  • 2 replies
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