Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsUnresolved app issue I recently posted on the community forum regarding an issue I have following my house move ,I can no longer access the VM Connect App as I cannot locate any log in details .I recived an email from so...New contract not showing in my account My contract was coming to an end so I renewed with a deal that was offered to me on the app. This was on the 15th September, and I received 3 emails confirming the change (one with the order summary,...SolvedVulnerable Uncle being way overcharged by VM Hi, My uncle (mental illness) but lives alone. He has VM M125 broadband and line rental, no tv. I’ve just found out he’s paying VM £87.95 a month. This is extortionate. Does anyone know how much th...VM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Passwords I am trying to understand/resolve password problems . I have an account which uses 2 different emails, one is VM and the other Ntl. Also 2 O2 phones are linked to the account. when I open my VM usin...Passkey for Desktop I've just installed a new Win 11 desktop. I set the passkey and it works fine with MS 365 and Amazon. However, it doesn't when I sign in to my VM email because that only gives choices for Android or...Trouble renewing contract 🤔 I renewed (well at least I thought I had) my contract 5 days ago online (and got a 'thanks for staying with us' message and even printed my new contract off), but still keep getting a message saying ...Is the sales guy that knocked on my door legit? A very nice sales guy knocked on my door. He had a Virgin jacket on and a tablet and shared that Virgin have recently updated the service in the area and was discussing switching to VM. Seemed too go...Difficulty Activating Netflix Service I am experiencing ongoing difficulties activating my Netflix account, which is included as part of my package. When I access the entertainment section, the message reads: Please wait whilst we’re a...Unable to activate Netflix I’ve recently switched from Sky to Virgin Media and my package includes Netflix. I already had a Netflix account through Sky and was hoping to link this account to my VM account. I have had no acti...
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