Managing Your Account - Cable
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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 22 replies
  • 7 kudos

Changing broadband provider

After many years of a good service with Virgin Media, I am going to change provider as soon as all the annual price rises have been finalised.  Is it true that from April 3rd I can change provider without having to go through the ridiculous process o...

Attenbhp by Joining in
  • 4 replies
  • 0 kudos

Resolved! Phone calls after cancelling

Just two days after giving notice of cancellation I’ve had five calls from virgin offering me deals and that’s just on my mobile number. I’ve unplugged the landline. Surely this is bordering on harassment. 

Virgin media damaged my property

Hi my neighbours have had Virgin media installed and the installers have drilled a hole through my front garden wall to run the cable through causing damage to the brickwork They have then run the cable through my garden the full length of my fence i...