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Forum Posts

MyVM online account registration (multiple issues)

Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...

ModTeam by Moderator
  • 21697 Views
  • 34 replies
  • 7 kudos

I can't register my account

When I try and register my account, I get emailed a link but upon clicking it, it tells me the link has expired. From the same web page where it tells me my link is expired, I can request a new link, but it's the same experience in a loop.I just trie...

Welcome email

HiI signed up to Virgin media but haven't received the welcome emailI think there is a typo in the email address I provided... How do I go about changing it so I can get the pack info?Cheers

Refer A friend fibre

Hey hoping for help referred a friend for Virgin fibre they received there email about £50 last week but I've had no indication of receiving it yet.Can someone help 

Sheng by Joining in
  • 170 Views
  • 9 replies
  • 0 kudos

Resolved! Broadband package renewal email

We had this, got a call and were offered a deal.  We rejected it.  (had the pre contract info, Ts &Cs and decided against it) An hour or so later we had another call and we repeated that we wanted to stay with our current package and then received pr...

Elsee by Tuning in
  • 167 Views
  • 2 replies
  • 0 kudos