Hi There.Could one of the virgin team take a look at my New bill to see if the promised one off credit is gonna be applied, my bill total is not showing it as yet.I'm not sure if the credit will be applied closer to the payment date or as been missed...
When its a Virgin Media offer, you all knew that, you would think Virgin Media would know which offers they have sent out, and to which customers, even more importantly which offers have been redeemed, 31-07-24 i redeemed 2 offers, one to renew my co...
I had virgin tv broadband and phone installed on monday, none of the account details to manage the account work.it doesnt reconise the email, account number or memorable word used when we signed up. so cant login or sign up, or change the passwordals...
I was the father of a happy family (5 working adults all living at home). Two were actually working from my home. So took on the top virgin package to suit everyone. Virgin bill was shared between 5 of us.Anyway, several months ago, wife moved out [d...
My disconnection date is 19th September my mum has the same last name and we live in same address can she start a new contract so it starts after mine ends or will she have to wait certain amount of time after?
On 25th August, I ordered M125 Fibre Broadband but have only received the pre-contract documents and the order email. I have not received a welcome email nor can I find an account number on any document.The provisional installation date is 10th Septe...
I have had exactly the same problem. I was told by the call centre staff that nothing was due, and to cancel my direct debit in case further payment was taken. Not had any communication from Virgin, no request for a bill. My credit rating is destr...
Hi,I was going to order the film twisters from the VM store and just wondering why you can’t add it to your virgin bill instead of paying separately?
Hello there was just wondering if someone could give me about of help.I recently followed a link to recontract with virgin by email. I received my pre contract documents straight away and my order summary does this mean everythings gone through or do...
Can someone help me with switching to Ebilling please? The current guide on how to switch does not work and none of the settings provide the ability to switch
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