Had Virgin installed today and can't access my Virgin app as getting a Def01 error when trying to complete my registration. This means I can't make any changes via the app. Have tried the app several times and on other devices etc, but all not work...
I upgraded to the little black box thing and wasn't told it would take hours before there was Tv again I need it now now I don't want the upgrade
Can anyone help? Virgin Media have charged me for Netflix streaming services which I haven't used. I have rang them to cancel twice and was refunded last month but have been charged again this month. Netflix cant help as my email address does not ...
I signed up to a contract in Jan 2023, which has 18 months to run; 350MB plus Maxit TV and phone line etc. On Friday afternoon I get a text from Virgin offering me the change to upgrade my Broadband from 350MB to 500MB for an extra £4 a month (no ch...
Hi there,Can someone help me change my memorable word on my account? Thanks!
Hi, I recently called about renewal of my contract. I wasn't happy with the price so I decided to downgrade. Which I thought was going to happen the following day. I then then called again as I noticed for some strange reason. The person decided...
So why does it show services restricted when I log into my app? My direct debit date is the 28th, which was yesterday. Since it was the weekend, you didn't take the direct debit because it's not a working day, yet today my direct debit has gone out f...
HiCurrently on a Volt deal with extra box, Netflix, TNT sports, Sky Sports, HD, and sim card from 02.Got an email from VM last month offering the same package, same price for another 18 months. I'm happy with the package so went for it and the price...
Ive just had virgin media installed today but the email addressee is not recognised although it is linked to the account.
