I keep getting emails to my work email address (including a contract renewal that I have not committed to).There is no mention of my work email address in my account settings. How can I get my work email address off this, and receive communications t...
Hi,I have a renewal offer in my virginmedia account which seems good. However, my current deal that is expiring includes Netflix standard that I pay £5 per month to upgrade to Premium. However the offer makes no mention of Netflix anywhere. Also I do...
I have just renewed my contract and added tnt sport as an extra but it's missing from channel listing ,and unable to get through on phone 150 what's going on
Hi I am also having this issue unknown profiles on my Netflix
MY ISSUEI made a new agreement with VirginMedia on Feb 18th of this year (and received email confirmation)The updated service has not been implemented I am now being billed at a far higher rate, despite a new agreement being in placeI have spent abou...
Hi,I am unable to find My Cases dashboard on my account. Unable to check progress of a complaint. I previously found the link to track my complaint but it has now gone. Regards Paul.
I see a message on my virginmedia account to renew the contract so yesterday i have accepted the deal for 18 month contract ( same package with cheaper price ) but account doesn't seem to get update and every time i login to my account its still aski...
Hi,I just purchased the Gig1 Fibre Broadband pack. I have not received a welcome email, and do not have an account number or area reference. I am not able to track my order or change my delivery day without my account number, which I haven’t been sen...
I no longer have access to the email registered to my virgin package. When resetting my email it says that the date of birth I am inputting isn't recognised. Any help on changing to a current email address would be appreciated.Thanks
Hi - The subject line says it all. Unable to get rid of 'To Be Announced' on Media Menus. I have checked everything recommended on this and other sites so there is not a problem with cabling/connections. I also note that the problem may be caused b...
