Hi.I ordered this upgrade to 1gb on 7th March 2024 and got all contracts etc. Nothing since and nothing showing on my orders on virgin media and no new hub arrived.Upgrading as 350mb not reaching my office in tiny bungalow so want better hub and WiFi...
I've just had a chat as I was out of contract.Currently on Maxit TV with Sky Sports & TNT (BT as was)Spoke to an advisor earlier & asked for the same channels/landline package which I think I am getting with an upgrade to a 1Gig connection.However to...
I have 2 account on 1 email adress not able to see second account
Yesterday i received an email from Virgin telling me that I am now out of contract for my Broadband service and presenting me with a few options. This came as a bit of a surprise to me as my initial contract, (We'll come back to that), was for 18 mon...
Hi In December me and my children had to leave our family home due to safe guarding concerns. We are on the list with housing executive but the housing situation here is in an awful situation both with NIHE and private rentals so we have had to temp...
So got an email link to renew my subscription and said “the same exact package for a little extra” …. But its NOT the same package and I have now been moved from Maxit tv to Megatv and some of the channels will now cost a lot extra to subscribe to!?I...
Hi, We have moved house to an area not covered by virginmedia. I have not received the email address to send my proof of address to can someone please help? Thanks
My brother died just before Christmas. He lived with my 92 year old mother. Since then she has been trying to cancel his TV package which she cannot use. Repeated WhatsApp conversations with bots have resulted in the situation getting totally confuse...
Yet again I am forced to pursue what amounts to Virgin knowingly and fraudulently taking (if not stealing) unauthorised funds from my bank account on totally false pretences of late payment charges when I pay by automatic Direct Debit upon Virgin dem...
My minimum contract period ends on the 18th of April, so I phoned in today to give my 30 days notice of cancellation, obviously the customer service rep asked if they could offer me a deal but I said I wasn't interested so actually got through that p...
