Hi. I have just had an (18) film charge for £7:49 added to my next bill. In todays technology, how can someone else sign in to your VM Box? I have had a refund added to my account, but this is not the first time this has happened. It can happen 2 or ...
i dont get paid untill the 5th and i asked the chat agent thing if i can pay it then and this is what the agent said so will it stay on ?
The link to verify my virgin media account keeps coming up link expired.
Hihow do I find my customer number? All my emails have been lost.thanks
Another failed contract, I clicked to sign up on the 11 December, got all of the supporting documents, including contract terms and a start date and then was pushed onto an out of contract rate - no warning and no explanation. When enquiring what ha...
Volt "at no extra cost" option applied to my package, pre volt contract has gone, bill amount gone crazyI signed up to Virgin to start on 3rd February 2024, (I have printed off my contract), and as an 02 customer I then applied for the volt upgrades,...
So my question is can I leave penalty free if virgin media breach the contract between us!I upgrade to a deal that was offered to me for £25 a month which I agreed to and signed the contract. A couple if weeks later I get a email saying that my new b...
I was supposed to have a £50 credit applied to my first bill which was confirmed on the phone by the lady that set the whole order up, it has not shown on my bill, I have called 08000643843 where i was put through to the billing department and was as...
 I am unable to register for an account anytime I try it advises me to contact support, can you please help? I have tried with two different email addresses as I have previously registered with my main email address but I still get the same issue.
Do I get notified when my "contract" end is approaching, 28th March is the date the 18 month reduced rate ends. I do not want to pay the proposed increase of £54 a month. Do I wait to be contacted or do I contact them to cancel at end date if a bette...
