Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVAT invoices Hello Want to get VAT invoices and waiting someone to respond me DM since Monday. Can someone help with? VM Customer service is a joke I was an existing VM broadband user until July when I got fed up with Skys constant price increases and decided to move to Volt. Since then I've had nothing but issues and complaints due to incorrec...Changing direct debit, merging into one Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so ...Another Netflix Activation Issue There seems to me quite a few reports of problems being reported when trying to activate the free Netflix package currently being offered with some packages. I'm another one with problems; I renewe...New customer - acc not linking to VM app I placed an order for TV and broadband on 29/10/25. Unfortunately VM didn’t add a phone line therefore this required me having to cancel and redoing the whole order! The issue is that my account ...Contract renewed but still showing as not renewed at VM! We renewed our contract online on 10/10/25 and have emails from VM showing the new package for a new 24months plan. The emails said that the estimated activation date is 7 - 10 working days, which is...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. Account access I have now been without broadband since I left my old property on the 25th September. I used the move house facility on the app and was told it was available here and that an engineer installatio...
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