Hi all, I’m looking for some help and maybe some answers regarding my current situation with Virgin media. Last year I decided to not continue with my contract renewal after I found out my old contract expired and I was getting charged more than doub...
1. Our router has had a red light on it for weeks and our mesh network has stopped working. Wifi is dire. According to VM website, the red light indicates the router is overheating. Followed all the steps to resolve and still have red light. The...
89 year old living alone in small 1 bed flat watching mostly freeview Channels but does get alit of pleasure from Sky sports, Eurosports, no devices, laptops or games consoles and mostly incoming calls on landlines. Currently paying over £178...she i...
I already have M500 broadband and decided to upgrade my package to the gig1 as my contract was ending. I went through the process on my account, selected all my options and completed the order. I received 2 emails - one confirming the order number ...
My order was placed on 1st May. One of the other mods is kindly looking into it for me. The same as Kallor, I am upgrading from 500Mb to 1Gb. [MOD EDIT: Post split to create own thread]
Good Morning, I am a new customer with Virgin Media, I have tried to sign up and gain access to my virgin media account multiple times; it constantly tells me that I need to verify my account; upon requesting the email and clicking on the link to ve...
Hi, I can not verify my email, every time I click the link it says verification link expired.Thanks,Tom52411
Hi, I have recently renewed my contract and been hit with 2 very big bills. For the last 6 mths i have been paying £48.37 and got a renewal offer as my current contract was running out in May. After back and forth with an adviser on here because the...
I paid my final bill on 26 Apr one via one-off payment using my credit card. It has been so many days and I still receive the bill asking me to pay the amount of 343.13 GBP. The payment didn't show up on my account. I've PAID ALREADY and I've triple ...
HI, I was recently charged for a router I've returned to Virgin Media. Tried phoning, couldn't get through to anyone, so went through the live online chat on the 26th of April. Queried the issue, handed over the Yodel tracking number, and was told th...
