Recent DiscussionsAddress not serviceable We are a long term customer and have just moved to our new home. The postcode checker says our address can not be serviced. I have spoke to Customer Service and they have said the same. All the other...Can't log into virgin media on my Kindle Fire I always go through my virgin media account to get to my email. I have never had a problem with doing this on my Fire before a recent holiday. The Kindle works fine and I can search. After a few day...Switching to E-billing. I have continuously tried to switch to e-billing however the link i was provided with doesn't work! How do you switch to e-billing? Can someone help? Ombudsman Evidence Hi all I think I'm going to have to go to the Ombudsman regarding my contract. Basically I am a broadband customer and in late march I ordered TV and while the box was on it's way to me I realised ...SolvedAccount Sign-In Changes This morning I received the email below. Reading this are we going back to the old way of signing into our accounts? Started getting texts but no longer a customer Hello, I've seen this has happened to a few other people as well, but I have historically been a VM customer (not for a few years), and since leaving have periodically received texts from the same s...unable to log in to virgin media account Hi all I am trying numerous times to log in to my virgin media account to check a large bill from virgin media but have been unable to log in, my email address is the same one that i have been usi...Struggling to reach support to book an engineer Someone's Gardner just cut my Internet cable in the garden so I have no Internet now, fix should be quick and easy just to install a connector on the cable. The automated support system just taking m...Installation Order Details Wrong? I called VM this morning and arranged for the installation of a V6 box running Tivo software as an additional TV box. I still need the old Tivo box with SCART connection at present. I recorded the ca...Out of contract- move to broadband only? I’m out of contract now. I’m looking at renewal but when I look at the packages they cost more than keeping the package I’m on and staying out of contract. I don’t have a landline anymore and I very...
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