Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsPre pay return package not received. We’ve recently left virgin and despite saying they will send a prepay package to return kit nothing has been sent. Has anyone else had this? Where do we send it I don’t want to get charged but I have...Netflix Hacked I’ve recently had my Netflix account hacked and tried to get it sorted with Virgin Customer Services as I paid the bill through Virginmedia. This was a nightmare so I’ve told them to just cancel the...Can not log into VM/O2 account For nearly two months (since 26th August) my 81 year old mother's VirginMedia/O2 account has been locked following fraudulent activity on her O2 mobile (cloning, we suspect). While the O2 mobile par...Closed my account but virgin not available at my new address Hi, I have recently moved house and wanted to take virgin with me, but this isn't possible. So, I have closed my account Oct 10th and had to send proof of my new address to have the early cancellat...Help !! Going back to August when I renewed my contract online and then had a bill which should have been £40 it was triple that!! After numerous phone calls and what seemed like weeks of back and fore with...(no subject) I am having the same issue and virgin media is trying to charge me £300 to cancel my contract, i am being evicted and will be homeless so i got no other property, this is disgusting Been waiting over a month for my 360 package So I decided to upgrade all of my package a bit over a month ago. I got the remote control through my letterbox within a week of this but a month later I still have not received my box and router. I ...Contract Renewal Continued Problems Good Morning. I decided for the 2nd time to renew my contract online as i am already out of contract. Once again, after being sent the contract agreement emails and documents, Virgin Media have not...Area code Hi I am a new customer but I can’t log onto the virgin media app as I need an area code. We haven’t had a contract or a bill or anything via email that contains this information post code is Cb233xp ...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...Solved
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