Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMove box to different room Hi, I’m trying to find out the cost/how to book an engineer to relocate one of my extra 360 boxes into a different room. Can't access VM broadband account settings. Hi, I've had VM fibre nearly a month and still can't access the broadband accounts settings. I consistently get the same error of 'oops looks like something's gone wrong on our side'... I've reinsta...£50 voucher??? I signed up using your student deal and supposed to receive a £50 just eat voucher?? Services have been active since the start of October and i haven’t received anything??? My partner was previously...Free Netflix Hi. I've been a VM customer for a number of years now and recently renewed my contract to bring the price back down. Just after this I saw that you can now get free Netflix. The pages I've seen on th...Account problem - unresolved for 4 months Hi. Since I was forced to create a virgin media O2 account I can’t log in and I go round in circles. My virgin media account isn’t linked and I can’t create the link. Called several times over 4 mont...Netflix activation I’m having similar trouble trying to activate Netflix which I received as part of my package. My activation email expired before I got a chance to redeem it. I’ve contacted VM a number of times by ph...My account is still showing my old package? Hi, I upgraded to M500 broadband (which is active and working) but my account and app is still showing my old package? Any ideas? Thanks! SolvedE-Billing Again! Hi, Trying to change from paper to e-billing but having no luck. Searching here seems to suggest only solutions are from PM's from Virgin. I can not get anywhere with these instructions!! How to ...Account and paid, yet missed payment on credit file Hi, I’ve been dealing with this issue since my house move in December 2024. Despite making numerous payments of the residual balance of £20.09, Virgin Media’s system fault keeps misallocating them ...Linking O2 account I've tried this multiple times and keep getting msg that my details don't match (d.o.b. and postcode). Called O2 and the problem is: Some months ago Virgin asked me to change my login email to a no...
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