Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsDifficulty Activating Netflix Service I am experiencing ongoing difficulties activating my Netflix account, which is included as part of my package. When I access the entertainment section, the message reads: Please wait whilst we’re a...Student broadband £50 just eat voucher Despite getting my student WiFi installed about 4 weeks ago, I've not received an email to claim my £50 just eat voucher. Any assistance on this would be appreciated. Merging with o2 My ported phone numbers were put in 2 accounts by o2 2 years ago despite assurances that wouldn't happen. Many broken promises to fix this later in now faced with the fact I can only link one of tho...Unable to access myvirginmedia account Every time I put my email address in I open the email to verify then it goes back to the same screen to resubmit my email address every time without verifying and keeps going round and round to resub...Credit refund issue So currently i am trying to get my credit refunded and every time i contact customer service they say all they can do is raise a complaint and that they was either a technical issue or they have no r...Online account register Hello. I'm an O2 customer. My wife and I have Virgin broadband/TV, etc. It's registered under her name. I am unable to register for O2/Virgin Media a I the system tells me I haven't an account to lin...Length of a Promotional Discount? Hi, I have a Promotional Discount on my account but am not sure when/if it expires. Can anyone advise please. Thanks Steve VM O2 App- Still Unable to Register Here is a simple question. How do I register for the new Virgin Media O2 app if I am no longer able to access the email address that I used with the old Virgin app? (Because of this, I am unable ...Vulnerable Uncle being way overcharged by VM Hi, My uncle (mental illness) but lives alone. He has VM M125 broadband and line rental, no tv. I’ve just found out he’s paying VM £87.95 a month. This is extortionate. Does anyone know how much th...Unresolved app issue I recently posted on the community forum regarding an issue I have following my house move ,I can no longer access the VM Connect App as I cannot locate any log in details .I recived an email from so...
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