So last week I took up a new virgin media offer, but what I took, and received as a contract, isnt what I have been given, second contract, totally differentShould be swapping my TIVO box for a TV360 box, and even in the first contract, it specifies ...
I've received the usual email "these renewal offers have your name on them" notifying me of my price increase after the contract ends in April 2024After being directed to the web site via this link (See Offers) - https://www.virginmedia.com/my-virgin...
Just a couple questions:How long typically does it take Virgin to confirm receipt of returned equipment as the "Your cancellation" page still shows my return as outstanding?My service ended 6th Jan 2024 but closing bill covered period to 10th Feb 202...
How to cancel Auto debit ? I want to make payment manually on due date !!
Hi Zoe (COMMUNITY CHAT), me again, I have switched to Sky, as virgin have big problems of communicating to each other when there is a complaint. YOU WERE THE ONLY ONE TO SOLVE THE PROBLEM AND CLOSE THE CASE. But it seems that the customer service, ...
Hi team,I am in need of vat invoices for my account for the last 12 months and then moving onwards.I have read over numerous questions and replies which indicate this is possible, many thanks in advance.
Hi, I was offered a management discount which would be applied to my account each month as I had been given miss information regarding pricing. I was told that my contract would be one figure and the discount would be applied by the manager. Needle...
Recently purchased a new iMac, data transferred from old mac by Apple shop in Bromley. I am unable to stay signed in on gmail, hotmail and yahoo. Apple shop identified, when I disclosed my provide was Virgin, that there is an issue with this. I canno...
I am on one of the benefits that enable me to use Virgin's Essential social tariffs, but I can see that none of these tariffs include a phone line. Can I sign up to one of these tariffs and keep my existing Virgin phone line? I can see no way of doin...
On 28th January I negotiated a new contract price, as my current contract was coming to an end, and was moved from an Ultimate Oomph bundle to a Volt bundle with the same benefits except I was told that my mobile phone had to be moved to O2 for £25....
