Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsChat team started a new 2 year contract without telling me. Hello, I'm Kirsty I hope I can get help here as chat team are unreliable. I've spoke with the chat team a few times in last week or so because they added 2 years on my contract date after I moved ho...SolvedVM created a contract, Direct debit and O2 sim account without consent As above, Outrageous behaviour after I requested cancellation. Speaking with O2 I have had a hard credit search done too?!! This affects my credit score and am looking at mortgages in a few months...Telephone issue I currently have two telephone numbers, with both phones plugged into my Hub. My TV package ends soon, so I contacted VM via chat to get options. The package I was offered supposedly contained eve...Netflix activation email I renewed my package last week (for the second time in a month!). I asked the person who was dealing with my request how to activate the free Netflix subscription and was told that I could do this v...Account closed after house move I’ve moved address (currently still awaiting installation…. That’s another story) but noticed that it now says I’ve left virgin media and my account is now closed? Can’t access anything anymore, does...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Unable to access my virgin media account This morning I have been unable to access and log in to my virgin media account or emails. It takes me to the log in page, I enter my details and it takes me to a blank screen or to the home page and...Worst Customer Service I have been trying to sort out my account for over 3 months and have never had such a debacle. Had 2 different contracts, spoke to numerous employees and still can't resolve basics. Thought I had it ...No netflix I have been waiting 18 days to get an activation code for free Netflix I must have phoned at least 8 times and every time I get told that It will be resolved Obviously not as I’m still waiting Can an...Something not quite right Been seeing this everytime i try and change my Direct Debit in my account over the last 4 days. Is there a phone number I can call to speak to a uk based helper of something else I need to try. Thank...
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