Recent DiscussionsMoving Home-New area does not have VM Hello, I called Virgin Media today but I found the telephone instructions on what needs to be done very unclear. If anyone can help me here that would be much appreciated. I am on an 18 month contr...SolvedEarly Contract Renewal Hi all Received email to re new contract 2.5 months early. Only cannot find what they are offering. There are numerous re new now tabs, but don't want to click on them in case it renews without bein...Direct Debit Amend I have been trying for two weeks to change my direct debit bank details. Constantly getting oops something went wrong message. BOT no help. Can not get a message through via WhatsApp either. Can a ...Unable to Register Online Account I am running into the same issue that a lot of people appear to have of not being able to register my account online. My services are all installed and live but the online process keeps freezing and...New contract I agreed to in November still hasn't been activated I went through the my Virgin app to agree to a contract renewal for £48.10 a month but have since received no confirmation of the contract being activated and am still playing my previous price of £6...VM Login Page Not Loading I've been trying to solve this for a few days now but nothing is working. I've cleared my cookies and cache, disabled my extensions that the login page is still not loading. At a total loss of what t...Complaints email Can someone give me the virgin media complaint email address as the hyperlink on their web page is broken. I can complain about their mobile phone, but not media. Don’t want to do chat as have done...SolvedCompensation never received Hi I had total loss of services for over a week in February and was told I would receive compensation for it but never have. I've tried countless times to contact virgin but either get no response or...I have ordered the TNT add on TWICE, and have TWO confirmation order numbers Hello There. I have ordered the TNT add on TWICE, and have TWO confirmation order numbers. a) How long is the end to end process going to take? b) what are the steps in this process? Many tha...customer service complaint. Can someone please give me the virgin media customer service email address so I can make a complaint? Been on the phone trying to get help with a charge that showed on my bill, Very very long waiting...Solved
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