Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNetflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedIrresponsible Virgin Media/O2 driver Hi, 25 Nov 2025 09:30am - London N3 Don't know where to start, this individual did all odd from A to Z. Entered at a speed in a private car park reserved to residents. Parked initially in a s...failure to implement renewal contract Hi, I have had awful service on my renewal. In summary this is what has happened. On the 20th November 2025 I rang Virgin Media to see what new offer could be made to me as my contact was expir...Virgin Media O2 link Hi. I'm not able to log in to my Virgin email without being directed to linking my email account to my O2 account. I've gone through the process several times but have hit a block on verifying my O2 ...Netflix activation failure I renewed my virgin contract adding netflix almost a month ago. I have been in contact with services a number of times trying to get netflix activated. I have since received 4 emails with activation ...Old Kit Returned But Virgin Threatening to Charge Me I moved house recently and started a brand-new account. As a result of this, Virgin asked me to return three items of old kit - a Tivo, a V6 and a Hub 5. They sent me a box a couple of weeks ago, wh...Returned kit I’ve returned my kit had another message saying I’m being charged £224 Ive got proof it’s been returned in your packaging by yodel Need new Hub Can i get a new hub sent out without having to mess around with someone coming out?. I had a technician come out a few months back to set up the new 360 box as the one sent to me was not working, ...Unable to link VirginMedia/02 ID Good evening folks, Ive tried this a few times before - an IT ticket was seemingly raised but this was over 6 months ago, so coming back to the community to see if there has been a solution for t...Removing Add Ons Hello, I’m trying to remove TNT and Premier Sports from my account but can’t via the My Virgin Media app
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