Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsMoving house and contract issues Hi, I have a broadband-only contract. I recently moved house, making no other changes, however have noticed that my contract appears to have been renewed and extended for another 18 months? I didn’...Updating marketing preferences Hi, please could someone from the mod team contact me via PM? I'm trying to update my marketing preferences and contact number (both of which are incorrect), but the website keeps saying it can't upd...How to re-activate debit card automated payment method linked on the account? I have a debit card linked to the account... It's since been de-activated because i had in-sufficient funds once, but i've sinced added more funds to it therefore i want to re-activate the debit card...Still awaiting Virgin activation email Hi, Was promised an activation email to set up Netflix included in my tv plan. Waited the 24 hours checked junk email as well as inbox. Nothing. This is becoming a slight headache and never had this...Can’t find area code Hi I can’t find my area code, could you advise please HG3 Cable Pull failed dates I am now up to Virgin's 7th attempt to provide me their service and 3 months in. Any suggestions on how I can escalate this?! Unable to install virginmedia on Iphone Morning all wondering if anybody could help, and if so, explain in layman's terms thanks. Upto a couple of days ago, I had a virgin mail account on my Iphone. Tried to get in it on Friday, would no...Virgin Media account access changes Hi Guys, Does anybody now have issues logging into their Virgin Media accounts to view emails, bills etc. The ability to amend/updated your logging-in password has now disappeared - as a consequenc...Trying to sign in to view bills but get the Thanks For Your Order page Have been connected for the past few days but when I sign in to view my account info and bills it appears briefly then switchs to the Thanks For Your Order Welcome to Virgin Media page. I've tried 2 ...Disconnected after accepting online renewal, now struggling to get the original offer honoured Virgin Media disconnected me earlier this week after abysmally failing to process my online contract renewal. I have since been reconnected, but getting customer service to honour the original renewa...
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