Hi, We have recently made some changes in the background for MyVM online account and unfortunately this is causing problems for some customers who are trying to register a new account with us. Due to the increased number of issues and different error...
Please does anyone have the details of the person at virgin media that I can add to my small claims application cheers
Hello Team, I cannot create an account with Virgin Media Getting Error DEF01. Could anyone help me on this issue.
my services have not been turned back on since I paid my bill?
Getting really sick of problems with my Hitron. Its playing up again and I cant wait three UK business days for a replacement - what is to stop me going out and buying a totally different router and connecting that up?
I am having problems seeing other devices on my network so have tried logging into my CGNV4 router to see if it is a configuration issue.However at first I simply could not get to the admin login screen, 192.168.0.1 just would not connect and timed o...
I’m not the only one who’s found this I see. I rang Retentions with every intention of leaving, having already made other arrangements. The agent eventually offered me a deal that I was willing to accept, but with the firm proviso that it should be a...
Very frustrating issue - having initiated cessation of service back in October 2022 I was contacted by 'retentions' and taken through what could be offered over the phone to get me to stay.The agent, English by the sound of it, was very pleasant. He...
Hi, i cancelled my broadband last Thursday, via whatsapp, due to the price rises. I received a confirmation email stating my service will end on the 25th of march 2023 but yesterday i received another email with pre contract documents containing a ne...
I am trying to leave VM. I've found it impossible to either talk to or Whatsapp a Virgin Media employee. All I get is AI putting me in a queue. I've tried the same thing with the text number but an AI program replies but leaves me in a queue and w...
What even is this customer support?Basically I am on m350, my new customer offer has ended, so I want to remove the phone and upgrade to gig1. Live support are awful slow, when I finally get to an agent they know from the chat history that I want gig...
