Hi all,From reading the sub I heard it's best to transfer name to someone else in the household when your contract is due to expire. I've already filed my cancellation for 1/9/24.Am I totally fine here to start new contract with my partner closer to ...
We have moved out of our house and are moving overseas and have no contract (it was just 12 months and that is finished). I can't pay final bill as it is including the following month and I can't find any number to contact to stop anything. Doesn't r...
Ofcom's rules mean that phone, broadband and pay-TV companies must contact you between 10 and 40 days before your contract comes to an end. These alerts – sent by text, email or letter – must include:when your contract ends;the price you’ve been payi...
Why when I try to downgrade my package using the website tools does it only let me add, not take away?
Does my self instillation kit comes woth wifi router because i bought the broadband from the sales team and on the contract it says only broadband. when i previously bought the plan , on the contract page it mentioned the hub.
Hi, I added the entertainment package upgrade to my account but it’s not showing it still says adding. I done this almost 24 hours ago, I’ve reset my box and everything. Any ideas? As this now means I’m paying for a service I am unable to use. Thank ...
Hi,I accidently purchased a ticket on pay-per-view channel. I didn't read the message that appeared and assumed it was asking for a parental control pin. As soon as I entered the pin I realised what I did and changed the channel - I didn't unlock the...
Hi All,I had received a CIS and CSS from the retention team yesterday to renew my M250 plan for 22 pounds.To my surprise, this morning when I received the final eContract, the month charge has increased to 25 pounds without my knowledge and consent.I...
Hi, my in-laws and myself have VM TV but my in-laws don't have Crime + Investigation or any of the Discovery channels. Is it possible for them to get these and for the cost to be added to my account? Looking to do this as a gift.
What is going on? Virgin pricing, information, ease of use. Its all a shambles with my Maxit package1) Get an email a while back saying grab my renewal offer but lose TNT.Offer is more than I currently pay plus I have to add on TNT as a paid extra a...
