Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsAre Virgin abandoning Landlines? For a variety of historical reasons, I need a landline. I am an out-of-contract Virgin customer who has often complained about the quality of my landline but, despite engineer visits, moving me t...(no subject) Hi dose anyone know the reference number for TD86LA Contacting resolutions team Hello, Is there a way of contacting the resolutions team, I have an open complaint but the only contact details they are giving me is a phone number, my landline has been down along with my broadba...Online exclusive offer My contract was running out and as Virgin were unable to provide me with a decent offer I cancelled their services. Shortly after I received an online exclusive offer from Virgin at 10% discount. I a...New contract not set up My new contract hasn't been set up. I accepted it on 21 November and have the confirmation email, but I received my bill yesterday and to my surprise it was still based on my now expired old contract...Wrong account number on My VM App Hi, Everytime I login in to the My VM App it takes me to the wrong account number and I cant find a way to change it. Online contract renewal offer query So my contract is up for renewal and I logged on to the website and was greeted by an online offer for a newly priced package over two years that I was happy with. I agreed to the terms and received ...Unable to remove email from account Hello, My personal email address is bound to my mothers Virgin Media account - when trying to remove this online and after recieving the verification link I get an error along the lines of "This lin...Spam calls claiming to be virgin media. I’m being spammed multiple times today from a number 0800 052 8675 claiming to be virgin media. They call me by name and I keep telling them that I’m happy with what I have and I’m not interested in ...Cancellation clarification I'm moving over to a different provider for broadband and no longer going to have a phone or TV service. Initially followed advice on WhatsApp chat to do the OTS service, but now I'm getting conflic...
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