Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsAnother Netflix Activation Issue There seems to me quite a few reports of problems being reported when trying to activate the free Netflix package currently being offered with some packages. I'm another one with problems; I renewe...New customer - acc not linking to VM app I placed an order for TV and broadband on 29/10/25. Unfortunately VM didn’t add a phone line therefore this required me having to cancel and redoing the whole order! The issue is that my account ...Changing direct debit, merging into one Hi. At the moment I have my virgin media tv/broadband/home phone as one payment and my 02mobile phone, as a separate payment, going out of one bank account, separately. I would like to join these so ...Contract renewed but still showing as not renewed at VM! We renewed our contract online on 10/10/25 and have emails from VM showing the new package for a new 24months plan. The emails said that the estimated activation date is 7 - 10 working days, which is...£50 justeats voucher reward is pointless About a month ago, I signed up for the 12 month student broadband package which comes with a £50 Just Eat voucher. Yesterday I went to check my university emails and found an email had come through ...Can't access account settings I had my service installed yesterday and everything works fine except I can’t access Account Settings. The page won’t load and shows: “Oops, looks like something's gone wrong on our side. Please try ...Netflix included I have had tv and internet installed yesterday and my package includes Netflix standard with adds is included. How can I activate this please. Account access I have now been without broadband since I left my old property on the 25th September. I used the move house facility on the app and was told it was available here and that an engineer installatio...TNT sports pending hi, I have "TNT sports pending" issue, could you please assist? Can't login to my account to manage settings or view contract details I just joined VM broadband, and registered on VM website and app. But every time I try to login I get the following error message shown : I see other people have also reported same fault. It is ...
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