Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsStill no Free Gift Hi could anyone help me with talking to somebody about my free gift tv, it’s getting ridiculous now, no contact from virgin when I’ve contacted customer services, and also filed a complaint with no r...Netflix Hi I am trying to get the free Netflix that is available with my package bigger combo bundle but when I log into Netflix it asks to choose a plan and it says my account will be billed at £5.99 VM have double charged me this month (November 2025) This month I received an email from VM requesting a one off payment for a charge on my account. I paid this on November 4th, but then my direct debit was paid on November 5th so I've been charged twi...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedIDF-12B error Where can I get some help fixing this error? No VPN, can get email on phone and desk top. Cannot get get into Virgin Media. My wife can! TIA Tony Endless back and forth with missed appointments over what is likely a straightforward cable pull I ordered VM hybrid fibre to arrive the day after moving into a new address (a week ago yesterday). It's my understanding that when VM think the property is already set up with their sockets, they si...Contract Price Different to Pre Contract Hi Ordered M500 yesterday with a starting price of £20.99. Received the contract today with a starting price of £21.99. How is this even possible to get wrong when I've literally signed up less th...Virgin Media 02ID Have got in a bit of a muddle! Tried to log into account and was asked to confirm email etc - I have two that I use. In the end I verified both as got totally confused. The one I can access the acc...Unable to manage my account Every time I try to access my account either via the app or from the webpage I get an error message saying that there is a problem on our side. I’m new to Virgin and wondering if this I a common is...Issue with payment Trying to pay a bill for my broadband but my card changed so I’ve put in a new card, when going through the process it needs to go back to my bank to verify, but the box on your website/app isn’t big...
Virgin Media | Broadband & Cable Deals - See What You Can Do O2 | Phone, SIM & Tech Deals - See What You Can Do
