my contract ends 7th September 2024, can I give 30 days notice on the 7th August to cancel my contract Your message system doesn't work, it just shows a QR code symbol so how do I give notice without waiting hours in the phoneThanks 
I,ve been a Virgin customer for over 20 years and have just received an email offering me the chance to "Claim your exclusive offer" to renew my contract and lock in a new fixed price.All looked good until I got to the very end of the email which sai...
Having trouble registering for a VM account. It has accepted my email and password, however it just keeps on a screen saying registration in progress
So my latest bill was generated today, as is the usual case - I manually pay my bill as soon as it's generated however, going to pay my bill this morning and it's telling me it's already been paid and that an amount has been applied to this bill alre...
Afternoon,Like many other posters, I've been invited to renew my package, moving from rolling monthly to a fixed length contract for a discount. Also like others, this stated 'Choose this deal and keep your current Virgin Media plan without losing an...
I've been with since September 2023 and I've just moved to a new house. After talking to the Virgin Media customer service I managed to change my installation date to the 9th of August but they said my first bill would be £106.10 even though my wifi ...
My virgin brown box is on my downstairs neighbours wall since 2018 and now she wants it removed. Can the brown box be put anywhere else. I live in a Maisonette. Other virgin users along my road in the same buildings as me also have the box on there n...
Hello, when will I get my account number please. My new broadband has been up and running for a few days but I can't register on My Virgin Media because I haven't had notification of my account number. [MOD EDIT: Subject title changed for clarity]
Hi,I'm trying to update my Direct Debit details, but when I click on the button it goes to an Oops error page.It does this on multiple devices and numerous browsers, so I suspect there must be a configuration error on my account.Trying to change it v...
HiI signed up for a broadband/TV self installation package 4 days ago and received my confirmation email immediately with an order number. I still haven't received a date for delivery of my box etc. and when I try to track it I have to set up an acco...
