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Line Cord Error again

About Easter time 2023 my landline had line cord error message. After long expensive phone call and 2 weeks a technician came out and changed my phone to plug into the router. It has worked up to today now I have same line cord error again. I have tr...

kkjjkk by • Joining in
  • 354 Views
  • 2 replies
  • 0 kudos

My landline phone has gone dead

No dialling tone. I've tried two different phones, but there seems to be something wrong with the line. Checked service status with VM who say there are "no known issues" in my areaCan anyone suggest what might be the problem please?

bully9 by • Dialled in
  • 961 Views
  • 16 replies
  • 1 kudos

No Dial tone on landline

I am unable to speak with anyone regarding this so come here to see if I could get an answer. I have had no landline now for nearly two weeks.I have had no switchover email so am still on the old cable in the wall. Could this be why i have no dial to...

Jaxx247 by • Joining in
  • 342 Views
  • 2 replies
  • 0 kudos

No engaged tone and international ringing on VOIP service

Post Virgin changing my mothers line to VOIP in early October the line now has an international ringing style when rung ?Also when she is on the phone and someone else calls, the new caller no longer gets engaged tone ? (Call waiting has been removed...

fedup31 by • Joining in
  • 410 Views
  • 3 replies
  • 0 kudos

u record me .. I HAVE TO SAY IM RECORDING U !!!

i have recorded calls to virgin media for a number of years . today there was a knightmare call i rang over a life line box which was refused . i said im recording the calls as there a warning marker on my account ...the rep reply im not happy u reco...

jasonu by • On our wavelength
  • 189 Views
  • 0 replies
  • 0 kudos

Cannot dial out on the home phone

I was told there was a block on my home phone and now no one knows what is happening. I have had no home for nearly a month and suddenly get an email saying that my phone will be disconnected!! I have an elderly mother in care and I need a phone.

Fibre swithchover

I had a text from VM re the February 24 switchover to fibre last October. I responded with a CALLBACK msg as requested as I have a problem needing an engineer visit.I subsequently got a phone call from a marketing team to talk about the letter sent i...

Fibre Phone Adapter

I have received a Fibre Phone Adapter.  My phone and Hub are in 2 different locations. The Hub is not mobile as it is cabled within my sitting room. I do not want or need trailing cables though rooms in my house.  I think the time has come to remove ...

Rumbaman by • Joining in
  • 248 Views
  • 1 replies
  • 0 kudos

Landline porting getting nowhere

Hi, I signed up to a virgin media broadband and landline package and requested my existing landline number be ported over, as this phone number has been used by my family for over 40 years, it's essential we keep it. Initially I was told it would tak...

Resolved! Broken Answerphone

Virgin Media, in all my 40 years in business, are the MOST despicable, lazy so-called internet providers. My ANSWERPHONE, which is sending all 'calls to VOICEMAIL, has been broken for weeks but instead of my trying to get a technician to deal with it...

Roger123 by • Dialled in
  • 3362 Views
  • 52 replies
  • 0 kudos
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