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RichardH7's avatar
RichardH7
Just joined
15 days ago

Very noisy home phone

I am having a lot of static on my home phone. My phone still uses the copper cables. I have checked with a normal phone in the master socket. An engineer is booked for tomorrow. But I noticed on this thread that you seemed to sort it out remotely. Is that possible in my case as well. Thanks

https://community.virginmedia.com/discussions/Telephone/landline-cracklingstatic-noise-/5648292

 

2 Replies

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    15 days ago

    Hi RichardH7 

    Thanks for posting and welcome to the community.

    Sorry for any issues with the Phone. Normally the remote fix is migrating you to the new 21CV Phone service (phone via Router).

    However, as you've got an engineer visit tomorrow, there's no point to this with us, as the engineer if can't fix the Phone as it is, will then sort the migration themselves :)

    The remote migration takes 2 days, so tomorrow is the earlier of the two events :).

    Let us know how it goes.