Landline not working again

Question

I had a problem two months ago with my landline not working which was believed to be related to a cabinet fault. By the time an engineer called to my property my landline was working again.

The landline has gone down again with the same symptoms - no dial tone, when someone tries to ring in they get the ring tone but the actual phone does not ring, trying a different handset makes no difference.

According to friends this has been going on for several days.

Can we arrange an engineer visit to check things out please.

Akua_A · Answer

Hi sba2022&nbsp;
Welcome back to our forums, and sorry to hear your landline is down again. We can understand the inconvenience caused and we want to do our best to help. We are sending you a private message to look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,,

Akua_A · Answer

No problem at all sba2022. Please let us know how the appointment goes and if you need any further help😊

sba2022 · Answer

Engineer called this morning and fixed the issue. As suspected it was a problem at the cabinet. So everything is operational again.Thanks to everyone for their help.

Sabrina_B · Answer

Thanks for the update on this, we are glad that your issue got resolved and the engineer was able to get you back online. Should you need us again please do reach back out.

Have a smashing week.

Sabrina

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Landline not working again

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