connecting phone extns to router
do you have a lead from router to master socket
Home Phone
Help with your Virgin Phone line
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Forum Posts
Landline not working
My landline hasn't been working for a while and the handset says to "check cord line". We've tried connecting a different phone to check and followed the guidance on the Virgin website but nothing has helped
Resolved! phone changeover
changeover 7 july not got instuctions or adapters yet what to do
Can't dial out - the 150 service picks up after dialing 01
I'm trying to make a call on my landline, which is still traditional copper wires. I'm trying to dial a non-local number, starting with 01, but as soon as I dial the 1, the 150 service picks up and asks me the annoying robotic questions.Since I don'...
Porting landline number from Talk Talk
I have been trying to Port our land line number from Talk Talk to Virgin. Virgin have cancelled it once and can’t seem to explain why it is not happening. Frustrated as not getting any answers. Landline is still active with Talk Talk.
Resolved! Problem with home phone voicemail service
I have no new messages or saved messages on my home phone but when I go to make a call there is the fast beeping noise on the line as if I have a new message. How do I get this fixed?
Virgin cut off my landline & lost my number!
I also now have a story of problems with lost number, and, in particular, the total failure to restore the number after several agreements to do so. Similar to others, this whole issue starts with a switch away from the BT line, to connection to the ...
Resolved! Home phone switchover appointment change
Hi there,Had a text this morning booking an engineer switchover appointment. The appointment date that has come through (Tuesday between 8 and 1) is no good so I need to change this. The website says to use the virgin app to do this, but the appointm...
New router
Still waiting for the new router needed with the Internet phone switchoverHad to persuade Virgin that I am capable of plugging a couple of items in ,so no engineer required ( what an ordeal that was.The operator's don't listen ,they just stick ...
How can I cancel a tecnican's visit please,
Can anyone help please? I have an appointment booked for next Monday. I tried to cancel on line but this is, for whatever reason, not currently allowed.Thank you
