Resolved! Virgin phone
I’ve recently switched an ex-directory BT number to Virgin, which I want to remain ex-directory. Do I need to apply for this and if so how?
Home Phone
Help with your Virgin Phone line
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Forum Posts
Resolved! Move phone to different room
We had Virgin TV and broadband installed yesterday - 1Gb Volt, Hub 5, main 360 box plus a second box upstairs. The install was fast, efficient, and the engineer was great.We do have one issue that we could do with sorting out - our landline was plugg...
Intermittent dialing tone
So after waiting a month for my longstanding number to be connected to the virgin contract. I cannot get rid of the intermitant dial tone, I have sussed it out to be the virgin messenger service, trouble is from week 1 to 4 virgin gave me a telephone...
Can anyone help me? No home phone
I am going round in circles. Someone please help!
Resolved! Pemature Hub Connection - Help Needed
I am currently without a phone line. I was due to be switched over to a hub connection from my wall socket on June 14th. After what seemed an age on my mobile to VM's Indian call centre I have now found that I have already been switched over without ...
Home phone - landline switchover adaptor delivery - still not received
I've found it quite simply impossible to get clarity on this via any Virgin Media "contact us" methods. I received a letter to say landline switchover was happening on 31st March 2023. At same time highlighting that it's important for customers who...
Switch from landline to fibre
Have been sent the adapter. When will the switch to fibre happen in the DE24 area. Thank you.
who else has had to buy a new phone due to switch over?
From copper cable to internet change has cost me £150 new phone due to old one fried?
Additional phone
Have been sent the adapter for me to connect home phone to the hub. My question is how will phone upstairs work without landline as hub downstairs and have only 1 adapter for downstairs phone.
No landline
Landline is down. Line is dead, I've done all the usual checks. Phoned 150 on my mobile to report it just got sent to their website!
