I am a BT customer and am thinking of switching to Virgin. I need some info on the impact of the changes and what is involved to adapt my home, etc.My current service is along the old copper lines of BT. Virgin provide fibre services in my area and w...
My elderly mother had a fault with her landlines which has now been fixed. The engineer said I need to update her account to record she has a lifeline alarm, to ensre she gets a peiority call out. I did tell customer services when I registered the f...
Can dial out but no ringing in. Have checked phones.
Prior to installing Hub4 all my landlines worked fine. After installing Hub4, one landline phone works perfectly; the other has no dial tone, but does send and receive calls. Help!
When I get an incoming call, it rings once, then cuts off. However, I am able to make outgoing calls
My home phone has stopped working several weeks ago.I have a DECT phone connected to the hub which has always worked fine but has now stopped (worked after VoIP switchover last year).I get no dial tone at all. People calling us do get a ringing tone ...
So much for an easy switch over re fibre phone. Everything connected - home phone not working.have restarted router numerous times. tried to phone but still waiting after one hour plusShocking service yet again
commenced a new contract. requested old number be ported, wasn’t, virgin gave me a new number in error. 1 hr 30 mins on the phone to a call centre on Saturday that said they have now ported my number. I have no confirmation they have done this as th...
Today my land line is down! I need my landline 24/7 and find myself in an impossible situation.It was also down on 28 December 23 and 27 March 24 and it just isnt good enough.Can someone please help to reinstate my landline.I have tried a different ...
Booked an engineer Ref 62017926Engineer has not turned up. My neighbours line is also down.
