I am considering moving from Virgin to another provider, will I be able to keep my existing landline number provided by Virgin.?
[MOD EDIT: Subject title changed for clarity]
I am writing this post, because although there is much of this information in other posts, I found it very hard to find and collate the various posts.You want to leave your phones plugged in where they are … you can. It is possible to re-enable the e...
Phone intermittently bleeping twice after installation of new 5Hub.I am not the only person with this issue as it seems.Do I need an adopter or something.Never had this issue with previous hub
How do i report my landline fault when the only option is to call in and the phone is off?? I have checked the equipment, including a unit plugged in to a socket and there is no connection whatsoever.
My landline is completely dead I have done a service check online within the app, and said my line is fine but there is not even a dial tone Anyone help?
I left Virgin on 16/09/22. I booked to have the hub collected today (07/11/22) but no one has arrived. Also I received a bill after I left and, according to my account, I will be receiving one in October. Has anyone else having these issues?
Just received a package from VM containing a phone adaptor and advising that I am being switched to a fibre phone. I am to plug adaptor into VM hub once I receive a letter advising a date to do this. My problem is that I use the VM hub only as a mode...
You can add me to this list a well.I got upgraded with new Hub 5 on 1st Nov and saw answer machine light flashing and when I looked at calls list I had 9 No Numbers and just like everyone here on this subject getting this and some days it's double fi...
Hello posting this on behalf of my father. When I ring his landline it doesn’t ring and just says ‘whoops you might like to check that number and try again’. Has anyone had experience of that before? He is not technically able and has paid for gadget...
