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Landline Number - exporting

I am considering moving from Virgin to another provider, will I be able to keep my existing landline number provided by Virgin.?       [MOD EDIT: Subject title changed for clarity]

django by Joining in
  • 1 replies
  • 0 kudos

Landline not working so I can't report the fault

How do i report my landline fault when the only option is to call in and the phone is off?? I have checked the equipment, including a unit plugged in to a socket and there is no connection whatsoever.

marebert by Joining in
  • 3 replies
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No Land line

Well a week has gone by with no land line and 2 promises made by virgin have not been kept. Time to request a line from BT me thinks 

Landline dead

My landline is completely dead I have done a service check online within the app, and said my line is fine but there is not even a dial tone  Anyone help? 

Hub not collected and billed after leaving.

I left Virgin on 16/09/22. I booked to have the hub collected today (07/11/22) but no one has arrived. Also I received a bill after I left and, according to my account, I will be receiving one in October. Has anyone else having these issues? 

Lynitha1 by Joining in
  • 9 replies
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Resolved! Fibre phone adaptor

Just received a package from VM containing a phone adaptor and advising that I am being switched to a fibre phone. I am to plug adaptor into VM hub once I receive a letter advising a date to do this. My problem is that I use the VM hub only as a mode...

TEAK36 by Tuning in
  • 2 replies
  • 0 kudos

Landline not recognised

Hello posting this on behalf of my father. When I ring his landline it doesn’t ring and just says ‘whoops you might like to check that number and try again’. Has anyone had experience of that before? He is not technically able and has paid for gadget...

Rr100 by Tuning in
  • 5 replies
  • 0 kudos