We have had no landline for nearly a week. We work from home so this is a nightmare. An engineer came but said it was because of some swithover. Fitted something and told us it would work in a couple of hours. It doesn't. In the old days with BT this...
Tried to make a call but got no dialling tone.Tried calling phone from mobile but it didn't ring.
I have recently had to buy a new handset as my phone service has been moved over to SIP, I presume.I have my new handset, but do not have any of the configuration items needed to configure the phone Can someone please tell me who I need to contact ot...
I recently had a fault on my landline but when it was fixed, I lost both voicemail and 1471 facilities. I am elderly and live alone. Lately, I am constantly getting calls from scammers and am afraid to answer the phone. The functions that have disapp...
I can’t work out how to get my landline back on I need technical help as I can’t work out what cables I require to connect
My Virgin media account was cancelled recently but I need to see what I was billed for. However, I cannot access my bills because the account has been cancelled. How can I access a cancelled account?
I have been charged for a call on my landline and have talk anytime I have also been charged for Netflix subscription when it is part of my package
I've gotten the email informing me that my landline is being switched fron analogue to digital fibre. This is a major issue for me because I currently have a community alarm system connected to my landline and it will be incompatible with a digitl li...
Hi ,have tried to use my home phone and it isn’t working , have looked in forum and think I need a new adaptor to plug into my new hub . I haven’t been sent one and was wondering how to get one , I have phone virgin today as I’m having multiple probs...
Home phone is constantly engaged if trying to call it. Has no dial tone. Checked service status qnd it is telling me there is no fault. Not sure if its anything to do with it but city fibre are working in my street at moment not sure if they have p...
