Recent DiscussionsRinger not working with incoming calls. Noticed that we had not had any incoming calls on our landline for over a week. (we usually have at least one potential scam call a day as a rule). We have a traditional base unit handset that is pl...VM analogue landline dead Hi, Currently have a landline plugged into the analogue VM phone network which has no dial tone and it's not an issue with the phone. I've had no letter or email regarding landline transition, but ...New customer - Landline not setup Hi, I'm a new customer and I didn't receive any cables to set up my landline. Just wondering what is the best way to request these. Customer service or is there a bot? Thanks No dial tone on the landline. Calling the number goes to VM voicemail. Using an old-style phone socket that is not connected to a hub. Switched phones to test - it's not the phone. Issue confirmed on both cordless and wired phones. Same issue, no dial tone. Service s...Botched Digital Switchover I provided the guy on the phone with all the information an engineer would require to correctly switch over my phone, this information was not passed on resulting in an inadequately equipped engineer...Call usage charges when I don’t even have a landline phone plugged in! I have noticed other people have had this same problem I am experiencing. I have call usage charges every month since January which I only noticed last month. They are small amounts but are increasin...Hub 3 Phone adaptor How do I order a phone adapter for my Hub 3 why wasn’t one provided when i got it? Cheers in advance 40 calls logged on a landline number that no one has? How is that possible From the moment I was given a new number, I was inundated with phone calls. A provider is not supposed to give out numbers to customers from a disconnected line unless that number has been held out o...Call divert charges on anytime chatter Hi, Just wondered if anybody can clarify as I've had a bad experience with call divert in the past. I've just set it up to forward calls to my mobile number. I've double checked my package and I ha...SolvedRequested phone number to be ported, called twice and it still hasn't been ported. HELP Switched over to Virgin Media at the end of October.. had requested via the online website when signing up that our landline phone number be ported over from Sky. Got a text a few days later saying a...
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