Recent DiscussionsUsing new DECT Phone System after DigitalVoice Migration I was migrated onto Virgin Media Digital Voice in the last few months with my Router upgraded to a Superhub 5. My existing DECT Base was connected to TEL1 Socket on Superhub5. Although thi...SolvedDigital Switchover practical advice Can somebody comment who has actually received the kit from VM and successfully transferred. My potential issue is that the SH5 is upstairs and the phone is downstairs. Presumably the kit is just a a...Disabling Voicemail I need to disable Voicemail to enable call divert to be used. My contract includes call divert, but it will not function whilst voicemail is set. I have tried ringing 1571 but there is no option to ...Why can VM not transfer my number from Sky Joining VM has been an abosolute nightmare and a decision I am regretting. I have called multiple times. Before purchasing, before and after installation, 10 days after and now. On each occasion I ...Landline Outgoing Calls Suspended Hi, The phone worked fine last week & outgoing calls were made. Dial tone present , incoming calls are fine, when I try to make an outgoing call it says my service has been suspended. Just got ...trouble rining out and red light on hub v3 hi, our landline has been playing up, been having trouble ringing out the last couple of days as when dialing it fails and a voice says "the number is unavailable" or something like that. plus the l...Calling features Hi Can you confirm whether calling features are free with a purple zone line? Information taken from https://www.virginmedia.com/help/digital-voice-switchover suggests the features are free: To s...Red Light on Hub. Hi there, I'm hoping someone here can help me. I was visiting my 94 year old Grandmother yesterday and her phone wasn't working, there's no dialing tone, nothing. I looked up to see what fixes I cou...Can't get VM to switch me to VoIP On 26 August 2024 I got an email from VM on the switchover which said this: Ready to switch over now? However, if you’d like to do your switchover now, please contact us on 0345 454 1111 I didn't ...New customer - No phone line? Hi I've just come across from Sky on a combo package that I thought had TV broadband & landline. Box of equipment came with router, streaming box but no Tel adaptor socket. I was told Sky wouldn't ...
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