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no dial tone

I have no dial tone and tested two telephones. I need an technician to come out to check out the phone socket Many thanks

Robina3 by Joining in
  • 152 Views
  • 1 replies
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Talk Time limits?

Are there any talk time limits on the Anytime Chatter package? ie is there a 60 minute limit to calls. I have looked on the website and it says Unlimited inclusive calls, but I heard from somewhere that there is a 60 minute limit. Could anyone please...

Alanj_49 by Joining in
  • 1153 Views
  • 11 replies
  • 0 kudos

Home number not working

I changed from Sky to virgin back in April, however I have just noticed my home phone number hasn't changed to the number virgin gave me, its still my old number I had with sky. How do I get this rectified? Thanks

Resolved! House Alarm

Hi. On the 11th August 2023, my landline home phone will switch to the fibre network. My house alarm is currently connected to my landline phone so if my house alarm activates the alarm will phone my mobile to inform me of the activation. I believe I...

Gazza101 by Tuning in
  • 2855 Views
  • 36 replies
  • 0 kudos

Landline not activated

Hi Virgin MediaWe have just had fibre optic installed and switched to Virgin Media but our landline is not included (Salesman did not make this clear as all digital assumed it would just a case of plugging in). Phoned help desk o get this resolved bu...

Resolved! DTMF Tones not working on DECT phone over VOIP

Hi.I have had a new Virgin Router with 2 Voip connections installed for some months. Phone calls out and in work fine, but I recently noticed I am unable tp respond to menu options using the phones keypad.Is there anything I need to change on my Pana...

MrPaulJ by Tuning in
  • 3232 Views
  • 24 replies
  • 0 kudos

Phone Charges

Just been charged £16.00 for calling Virginmedia on there 0345 number. Did this because of wait time on 150. Was trying to sort out a problem with being put on a bad debt list on credit reference agency’s buy O2 because of a cancellation of a volt bu...

Duffyg by Joining in
  • 150 Views
  • 1 replies
  • 0 kudos

Resolved! Caller ID is no longer operational on our home phone.

For years we had caller ID operational on our home phone. It then disappeared after we had to get VM out to sort out the reasons - in the local exchange. Its a darn nuisance that we can no longer see who the caller is before we answer (or if we answe...

jonmc58 by On our wavelength
  • 433 Views
  • 5 replies
  • 0 kudos

Problems with home phone not ringing in.

Hi all I have a problem with my home phone, so I have a dial tone I can ring out.But when people ring me the is no ring sound, I originally thought it was the phones so purchased new phones but same issue, when I try and test the line it says phone l...