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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Can’t add email accounts

I have an iPhone 16 and have installed the Outlook App but I cannot add any of my emails ending in virginmedia.com but I have been able to add my ntlworld account without a problem.I have the App on my old iPhone 14 and it adds accounts as it always ...

Stanl by Dialled in
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  • 1 replies
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Need Human Contact

Dear Virgin Media, Someone is using an email address from your service / domain to try and steal money from people. I have been waiting to Chat with a human for over an hour. Please contact me for more information so this email address can be shut do...

NerdBoy by Joining in
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Resolved! Vailid Domain Email Bounced

Sent an email to a vaild domain yet VM say not, can this be fixed please.Error message:"Your message did not reach some or all of the intended recipients.      Subject:     Testing, Very      Sent:  25/09/2024 11:16The following recipient(s) cannot b...

Not receiving password reset link

Upon attempting to log into my 'My Virgin Media' account, it repeatedly said my password was incorrect so I requested a password reset link but despite trying multiple times over the course of an hour on different devices and browsers it has still no...

erinmay by Joining in
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Resolved! Email account locked, just had this happen out of the blue.

Not had a problem for over 20 years, first time this happen, any ideals ? message i get is below, before i try anything, want to know why i got this message, and its not fake/spam  thxOh, i did just try and forward a email before this happened, could...

Error connecting to POP3, SMTP and IMAP servers

I have been using Forte Agent as an email client since as long as I can remember.Recently tried to use it and using servers imap.virginmedia.com, imap.blueyonder.co.uk, and the smtp and pop3 versions, I am now getting an SSL error 80090302. Any clues...

Moonbucks by On our wavelength
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Can't log into VM webmail.

Hi, I can't log into one of my email addresses through VM webmail. All I get is a message to say it's forbidden - see attached. Oddly it seems to think it's written in Luxembourgish (who knew there was such a language).  

Screenshot 2024-09-20 155151.png
PeterB by On our wavelength
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Resolved! Virgin Media Spam filtering?

So what is the story of VM email spam filtering? It is absolutely shocking...I have an old @ntlworld.com  email (if that matters).. and I get WAY to much spam getting through. I am talking the most obvious spam you can imagine ... and it gets through...

Yoji by On our wavelength
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