Just wasted an hour going round in circles trying to access my ntlworld emails. Set up Passkey etc. I can access ntlworld emails through the Virgin website but Thunderbird and Outlook still refuse to let me in.
I know its important for schoolkids to have work experience but why did Virgin think it made sense to let one of them change the security for emails?
Have you setup the four word password for your email clients?
If you haven't here is how to do so:
Sign into the My Virgin media account for the email concerned with your VMO2ID
Select Account Settings
Select Identity & Security Settings
Select Manage your products
Select Manage email app password
Click on the blue button 'Get New Password'
Make a note of the generated password. This is what you use in the mail apps along with the vm email address as the username.
Tried that. There is no option to manage app email password.
Having the same issue I just want my ntl emails on an app!
