Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Already read replies on forum for this problem. Tried to sign up for account with secondary email (using link suggested in forum answers) couldn’t register new account.I can’t access anything to reset this passsword. It appears getting personal re...
Hi I hope someone call help me. I have an old virginmedia email account that was set up years ago. Someone has now hacked my email and is trying to change all of my social media. They are also using my email to sign up for other social media using it...
I’ve had a virgin.net email for the best part of 25 years which suddenly stopped working last Wednesday. I have no other virgin services, just the email. I’m guessing from other posts Virgin have deactivated the account, is there any way to retrieve ...
For over a week now, I have been having issues accessing my emails that are on a virginmeida.com address. I filed a support ticket on Monday to get it fixed and I am still waiting! To be forced to wait "5 working"days is Virgin's way of forcing me ...
There is no option for the internet /email when trying to contact someone for help at the call centre and my son needs to get his email account deleted. My son got his account many years ago through my account but I am no longer a Virgin Customer He ...
I have a number of ntlworld email accounts which I've used for many years and access via Thunderbird on my desktops and on my phones. As of last Friday I've not been able to access any of the accounts or login via the website. I've had no warning my ...
hi my ntlworld account has been hacked what can I do,thanks
I have changed my virgin media email address in my account. Will my old ntlworld one get closed down or can I close it down to stop someone trying to make accounts with that old email address . Has anyone done this or have any advice thanks
HiI have had my computer hacked and have been trying to reset my Virgin email password. Every time I go through the process online I get to the point of entering a new password and get the error message “sorry there was a problem registering that pa...
So after 2 days of emails being down i now can't access my seconadary email account for over 10 days . I get the wrong username/password error however using the forgotten password option does not work due to insufficient info on my account error. Aft...
