Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have had an email telling me that my email account is going to be closed because it is not attached to any Virgin Media account but I still have a TV and Broadband account with Virgin Media and do not want to lose my email account as it is the only...
I to have this problem. Have been a customer since the early 90's. Moved to my present house in 2003, not had a break in service since. Emails from VM counting down from 30 days to deletion of virgin.net email account - 15 left. I rang up today and c...
HelloCan anyone help associate an old virgin.net email account with an existing VM phone/tv/broadband account which uses a different email address.I have had the virgin.net account since Sep-2006 & been a VM phone/tv/broadband customer since Jan-2009...
Been using my VM email with Outlook on MacBook for some time without issue. Yesterday it would not sync and asked my password, which I entered - it did not work. It then said I needed to reset my password reset which I proceeded to carry out. However...
I switched to "New" Outlook on my Windows 10 PC to read my VM blueyonder emails (plus gmail and outlook email accounts) months ago and all working perfectly until today. I have new emails in webmail but they are not appearing in Outlook. In addition ...
I am also affected by this.My virgin.net email dates back to when I was a dial in customer. When broadband arrived I couldn't get a VirginMedia broadband service where I live - and I still can't.In 2021, after temporarily losing access, I took out a ...
HelloCan anyone help associate an old virgin.net email account with an existing VM phone/tv/broadband account which uses a different email address.I don't want to change the primary email address associated with the account.As with all the other post...
I have received two emails telling me my virgin.net account will be deleted soon as I "am no longer using VM" services. Actually, my wife is the account holder for VM Broadband which we have used for years and continue to do so. Additionally I have a...
I have an issue with a secondary email. As of just over a week ago when I try to access the account from my phone I get an account locked message. I've phoned up several times, but never managed to speak to anyone, it directs me to online help that...
Does anyone know which departement is best to talk to about not losing my virgin.net email. I didn't see the orginal email so only got a 15 day warning today saying that as I wasn't a customer they were removing my account. I am just out of contract ...
