Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Having spent 3 days locked out of my emails ( ntlworld.com) I have finally had it reset by Virgin media tech team. I now have to sign in with a different email address (outlook.com) and new password.I have been told by the tech team that they have p...
My ntlworld.com email that I've had for years is now not working.I use this email for private and business email and have a lot of saved important emails.I desperately need it back if anyone can help?It last sync early this morning and has now stoppe...
Since the Virgin Media email problems about a year ago, I have been unable to move or rename any of my email sub folders. I have tried contacting support - they say they’ll ring me back but rarely do, they say they’ve raised a ticket but nothing happ...
I have recently had some Outlook issues which resulted in me having to delete my Virgin Media IMAP account from Outlook 2019. I have tried to re-add this but this is proving to be a nightmare and really frustrating !!.Is there an issue with the Virgi...
My ntlworld email address has suddenly stopped working. I follow the instructions to reset the password, then it states to go to manage account etc, but it just goes round in circles and won’t let me access my account. Please help. I have read this i...
I am a virgin media customer. I have virgin.net email accounts from which all emails are routed to my main virgin media email account. I cannot remember my virgin net passwords but need to access the full accounts as it appears that some emails sent ...
My wife has a @virginmedia email login, I am the account holder with a blueyonder login. For nearly two weeks my wife has been unable to access her account. The password is accepted (repeat, the password is accepted) but a page comes up saying that ...
Hi, can anyone help me, please? I had a Virgin Media email account for years. I, accidentally, updated my Virgin Media account with another email address (a Hotmail one). Now, I cannot access my original Virgin Media email account. What do I do to be...
Hi - I've tried logging into my Virgin (virginmedia.com) email from France with saved email address and password but it tells me either my email address or password are incorrect. I've checked and they are correct. What might be the issue? Thanks
I have been having issues with VM emails ever since the crash in June 2023 and recently found some resolution with email folders reported on a separate post https://community.virginmedia.com/t5/Email/email-folders/m-p/5378428#M264233.However, the las...
