Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, Any luck with this as I am having same problem? Won't let me reset password keep getting ' Your email or password was incorrect. Please try again or go back to change your email.'
Hi folks. I’m trying to set up a new email address on my account. I opened my emails went into folders and clicked on Add an email account. It takes me to a box with two bars, your email address and the second bar is your password. When I enter the d...
For the last two days I’m unable to send or reply to emails on my ntlworld. Tried on two different iPhones but still same problem. Receiving emails fine but when I try to send it says unable to send
Hi allI am unable to log into my ntlworld email account. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. When selecting the forgotten password link it doesn't recogni...
All day I haven't been able to access my email on my mobile (from 2 sources) tried rebooting phone also..... Is the system down?
email@e.virginmedia.com
17000+ old emails going back to 2019 have downloaded in my in box. How do I resolve this please.Also is there a way I can quickly and efficiently delete all these old emailsThank you
I have a problem which I am unable to solve and nor does the Help Desk from my call to them this morning.My Blueyonder e-mail accounts (x2) will not send e-mail from my Mac using the Mail program. I can open Virgin Mail in a web browser and send test...
Hi there,I have been a virgin media customer for a very long time (even since before NTL) - I have e-mail addresses ending in ntlworld.com and also an old one ending in virgin.net.I use both of these e-mails regularly, and receive e-mails to my virgi...
An old email account I no longer need has been hacked from a historical data breach and I would just like to close it down. Would anyone be able to assist me with this please
