Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have just taken out broadband again to access my Blueyonder emails. I had to create a new log in to virgin media and it wouldn’t let me use the old Blueyonder email. How do I access my old Blueyonder emails as they are not showing
I am having the same issue today but only on my laptop. I can receive emails but not send. I get this message: ! An error occurred inside the server which prevented it from fulfilling the request.I can send and receive normally on my mobile.
My partner has had NTLworld email for over 20 years and has access on his phone Emails are arriving and being sent with no issue he tried to access it via the laptop and it does not recognise the email address or the password. He tried to recover ...
Hi can a member of the forum team contact me immediately please. My ntlworld email had been hacked and someone has gained access to all my personal accounts linked to the email and is resetting the passwords for things like facebook, amazon, netflix....
Hi Kath I am having the same issue. Please could you contact me to help thanks
My virgin.net email account was hacked and I lost access to the account. I've had the account since year dot when Virgin offered free accounts. The account isn't linked to an service account and has never been an option but we have been Virgin media ...
Hello there, I am wondering if someone can help (pleeeaaassseeeee!).My dear old mum has been using her ntlworld.com email account for donkey's years (she no longer has a virgin service).For the last few days she has been unable to access her emails -...
Hi,Posting here on behalf of my parents. They have lost access to their mailbox last week. We can log in to the MyVirginMedia account fine but when we try to login to webmail, we get the message 'your virgin media email account is currently unavailab...
I’ve been locked out of one of my secondary emails,I’ve followed some of the advice given by the community and have gotten some way to restoring the account.I get to the point where it says “you’ve verified your email “ and need to confirm some secur...
I have just upgraded my iphone, non-VG and am trying to receive my emails via the app. However when I try to update my account I get the message 'no password provided', despite having a password in there. There is no facility for updating/changing or...
