Email
For all Virgin Media Mail questions.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

smtp2go_namesco_spf_dkim_3
ravenstar68 by Very Insightful Person
  • 31638 Views
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 51599 Views
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 34095 Views
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 44280 Views
  • 8 replies
  • 7 kudos

Resolved! My ntlworld email has been hacked

Hi guys like others in the forum my emails been hacked and the hacker has the password I really have no idea what to do 

jonny6 by Joining in
  • 1206 Views
  • 18 replies
  • 0 kudos

Hacked email

My ntlworld email has been hackedbut due to me no longer being a VM customer I cant find anyway to reset password Could somebody please advice as to what I can do Thank you

Delete hacked email account

Please can you help. My NTLWorld email has been hacked and this is causing all sorts of problems. Although I can see my inbox I cannot see any emails being sent to the inbox Virgin tell me they cannot delete the account but I need to delete it asap. ...

Hacked

Hello,I have an old Virginmedia email address that has been hacked and they have reset my password. I also cannot log in as we no longer have Virginmedia services so my account is not recognised. How can I delete my email account or regain control of...

Gabbie11 by Joining in
  • 193 Views
  • 2 replies
  • 0 kudos

Issues with delete, Forward, Reply & Compose

For 5 weeks I have not been able to delete, Rely, Forward or Compose any e mails I am receiving from VM this is only on my computer. I have rang on 150 but no help as usual Waste of time told there is a problem with e mail service. Is anyone else exp...

Spam emails after email fix

Anyone getting spam emails after the historical email 'fix' of a few weeks back. I never received spam emails before the email problems with Virginmedia but since the fix I'm getting 4-5 spam emails a week.

Someone9 by Tuning in
  • 416 Views
  • 3 replies
  • 0 kudos

Resolved! Hacked

I need to permanently close an old ntlworld email account which I think has been hacked.

GBW1 by Joining in
  • 438 Views
  • 4 replies
  • 0 kudos

Name displayed on message not my name

I am finding that my emails are displaying the wrong name by including the word broadband in front. Have checked my account and the name is correctly recorded with no broadband in it.How to I get the system to use my correct name?? 

sdu60 by On our wavelength
  • 207 Views
  • 1 replies
  • 0 kudos

Email Hacked

I've received an email today saying that my old ntlworld.com email address has been hacked. The email starts with ALARM - I'm hacked you and stolen you information and photo.How do I get to change the password on this email account and have I got any...