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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 51598 Views
  • 8 replies
  • 7 kudos

Resolved! VM support is rubbish.

It's been over a month since I contacted VM Community to complain I can't get a verification email at a non VM address so I can change my email password which I believe has been compromised.What have they done. I'll tell you what they've done. Absolu...

Stegun82 by Tuning in
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  • 3 replies
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Resolved! WEB based email on various devices not available

Yesterday morning around 8am I had full web access to my Virgin Email accounts via my laptopWhen I checked around 9:30am I could not load up the web email page, I then checked on my phone and my email app could not get access. My phone app started to...

ceisra by Joining in
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  • 4 replies
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Resolved! Email branding keeps changing

When using Virgin email through Chrome under Windows 10, my system often goes to sleep after a period of inactivity or overnight.When I wake the system up again my email page no longer shows the Virgin logo like this:but shows this logo instead:with ...

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Resolved! How can I keep my virginmedia email

I am moving address next week.  The new address does not support Virgin media.I am a writer/Photographer and hundreds, if not thousands of people have my virginmedia email address which I have used, via Outlook, for so many years.How can I keep using...

Outlook unable to send on one email

I use Windows 365 Outlook to manage my emails and have four email addresses, three of them are still working but one of the ntlworld addresses will not send an email, it just stays in the Outbox, it receives them OK. Using an iPhone or iPad this emai...

Locked email

We have just had problems with my husbands email account. It locked him out and then had to give another email to get back in  but now it has his Gmail email address as his sign in address for virginmedia and it won't let us change it back and now he...

Scan to email

Hello allThis has probably been covered loads so I apologise, but can anyone help me configure my Epson Workforce Printer/Scanner to email documents out please?my printers settings are asking for stuff I have no clue about! 

Smegsake by Just joined
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  • 1 replies
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close ntlworld account

Hi there, I have a legacy ntlworld email account that has been hacked and I need to close it. How do you get hold of anyone at VM to do this? I've not had a VM account for years. Andrea

Forgot password

When i try to sign in to my virgin media i getOops, there’s been a problem.Looks like something is not right. Please contact your administrator.400 - Invalid redirect_uriI cannot find forgot password to change it I’ve spend since 9am this morning wit...

liz30538 by Superfast
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Spam / Phishing E-Mails - all similar to each other

I am very careful with my e-mail address and never share it unless for friends/family or a legitimate business transaction.  I never allow it to be shared for marketing, etc.This has largely kept me free from Spam for 25 years but just recently I am ...