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BazB2's avatar
BazB2
Joining in
10 days ago
Solved

ntlworld.com email address has not been closed.

Hi
I closed my Virgin Media account late 2022 but my old ntlworld email address has still not been closed. Currently only receiving spam emails at least 20 to 30 every day. Would be grateful if someone could help me close the email address.

 

Regards, Barry.

 

  • Kath_P's avatar
    Kath_P
    8 days ago

    Thanks for sticking with me via private message Barry. 

    I'm glad I was able to get everything sorted for you. 😊

    If you have any further issues, please pop back to us in the Community. 

    Take care,

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    8 days ago

    Hi Barry, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear your email address hasn't been closed yet. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. 

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks, 

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    8 days ago

    Thanks for sticking with me via private message Barry. 

    I'm glad I was able to get everything sorted for you. 😊

    If you have any further issues, please pop back to us in the Community. 

    Take care,

  • BazB2's avatar
    BazB2
    Joining in
    2 days ago

    All sorted now thank you for your help.

    Barry.