I closed my VM account in Dec 2023 and was told my ntlworld email account would be closed in 30 days. After many attempts over the last 9 months to close it the email account is still active and receiving a lot of spam. What can I do to get this email address closed please?
Forum TeamHi eml.
Welcome to the Community Forums.
Sorry to hear that you've been having trouble getting your email account deleted. We can help with this.
I've dropped you a message so I can take your details.
Hi
I closed my Virgin Media account late 2022 but my old ntlworld email address has still not been closed. Currently only receiving spam emails at least 20 to 30 every day. Would be grateful if someone could help me close the email address
