When Virgin media migrated email accounts a couple of years ago I no longer had access to out of office, blocking emails, filter rules, blocklist or forwarding address. My account became such a miasma of total rubbish I changed over to gmail. I cannot delete the ntlworld account even though my account primary email has been changed- it does not give me the option to delete it in my Virgin account settings. Help please
I don't think a VM mailbox can be deleted if it is part of the primary account.
Forum TeamThanks for your post on our Community Forums ChrisEvie, and welcome back!
We would need to advise that we would not be able to delete primary E-Mail accounts on our services - only secondary or if you have since disconnected from Virgin Media's service.
Can you please confirm if you are indeed still an active user?
Thanks
David
I still have Virgin Media Broadband- I tried to switch to another provider but the copper phone lines to my block of flats no longer exist (replaced by Nynex/Cable and Wireless cables many years ago) There is no fibre in my area!!! I have no choice but to stay with Virgin and their continued inflationary prices. Looks like I'll have to drag along the ntlworld email account- I cannot even add a forwarding address. Thanks for update
