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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 79 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Verification Email Issue

I wanted to change the password on my Virgin Media account.  It told me I had to change the email address associated with the account to one from a third party.  I provided a new email address, I received the verification email and clicked on the ver...

Re: Cannot Change my Secondary Email Password

My wife has transferred all her info from her iPad to her iPhone but can’t access her mail on the iPhone - it asks for a password but we don't  know what this is and can’t identify it from the passwords on her iPad.I’ve searched and sea...

awr1946 by Dialled in
  • 4 replies
  • 0 kudos

i have no email service from VM

i have had no email service from VM i changed my password so i can now get into my virgin media account but it wont let me sign in to email

Rex647 by Tuning in
  • 1 replies
  • 0 kudos

Resolved! On trying access Virgin email via Virgin Media comes up forbidden

I can access my email on my mobile via Outlook IMAP. I do also access my email via My Virgin Med8ia.. However I have tried over the last couple of days to access my email via the website through My Virgin Media and a page comes up wi...

titch4ma by On our wavelength
  • 6 replies
  • 0 kudos

Email has changed to OX

All day the virginmedia email platform has been changed to OX - and also an offline box appears at the bottom.  I am still receiving emails but the ones I've sent are not being received ?  I have cleared my cache but still happening. 

opening group emails

would there be anyone that can help me i have to log in to each one of my emails separately

turn672 by Joining in
  • 1 replies
  • 0 kudos

Lost E-Mail Service & Address

I recently had my e-mail service faulty (internet, TV and landline fine). After 2 hours and 10 minutes on the phone talking with 6 customer services representatives, (some of whom cut me off), they restored the service by hijacking one of my private ...

DPG1 by Joining in
  • 1 replies
  • 0 kudos

Need email account closing

Our Virgin media account was closed 2 years ago when we moved house, but the email accounts are still active and sending out spam. How do I get them closed?

Sallym1 by Joining in
  • 3 replies
  • 0 kudos