Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My wife has forgotten her password for her email. I have tried the password reset link but when I get the email it says to it's to reset my virgin media account password I'm at a loss what to do next
My email account @virginmedia.com has been unavailable since 1st May. Despite a number of interactions with 'customer service' on Whatsapp and their promises of resolution I still have no access. Message is 'Your Virgin Media Mail' account is unavail...
My wife's ipad no longer lets her access email. It wants a password for her (secondary) account, and she does not know one. She has used the email address for many years, and it still works on her Windows desktop and laptop.The secondary account pa...
I found an email (eg one from my travel agent) had been diverted to my Spam folder.So I right clicked and selected Not Spam.It disappeared from the Spam list ... but only for a moment! It then reappeared in the Spam folder.How do I stop this happenin...
For the last couple of weeks I've been experiencing intermittent bounces from 2 groups.io forums I'm on.The messages all start "mxin5.virginmedia.com: 421 4.1.1 MXIN503 Hourly ratelimit for your IP exceeded"This is particularly strange as the volume ...
Having made the decision to switch to an alternative broadband supplier after more than 25 years with VirginMedia and its predecessors, I am wondering how I should best transfer all the folders and messages from the multiple accounts (with ntlworld.c...
Hi I need to delete a old ntlworld email account it’s been hacked plz help
My mother of 93 has had 12 emails overnight saying her VM email is being deactivated. Is this a scam?Anybody else had same.I'm registered on her account, but before I ring VM, thought I would check, to me it sounds like a scam.She is still receiving ...
Last week I was waiting for several email responses from companies, eventually decided they were just not replying. However on Sunday I had a text from Tesco Bank telling me that my email address was undeliverable and I would have to log into my acc...
Hi Just upagraded my Iphone. I use Outlook to access my emails, i cannot load my blueyonder email, it says Unable to log in etc etc. Everthing it correct and works perfectly on my old phone with same settings?Thanks Andrew
