Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Our main ntlworld email address, connected to our main Virgin account stopped working yesterday and we cannot access it. This happens several times a year, but it appears the process to change the password has changed, and I am confused. Before I cha...
I have for over a week or two now not been unable to send out emails ,every time i post or reply to my incoming emails i get an error message on my computer , although i can receive emails with no problems.I have reported this but as yet i have had ...
Hi All, We are aware of an issue affecting some customers being unable to access their Virgin Media Email accounts this morning. This has been raised and our team are currently investigating this issue. We will have this resolved as quickly as possi...
What’s going on with Virginmedia.com email addresses. One of my email accounts is blocked and customer service has just advised that Virgin are no longer supporting email and are closing accounts.Anyone else experiencing similar problems and does any...
I recently went through the process of changing my password as I wanted to set up my emails on my phone. I now have a four-word password but my email account refuses to sent messages. I am still receiving messages without any problem. Also, when I...
Like a few others, I have been unable to log-in to My Virginmedia, and especially my virgin mail, for the past three days. Have tried sorting it out via the various so called 'Help' pages to no avail. You only get to Chat to a menu-ed chat box. Does...
I am having the same problem please help
Hi everyone, I have a NTLworld email account and I need to reset the password, now I still have access to the email on my iPad but recently bought a new iPhone and can’t for the life of me remember the password to get emails on my phone, can anyone h...
Please can someone help me to delete my Virgin media email account. I no longer have any Virgin services and I have a leftover virgin media email that has been hacked but which I can’t delete as I don’t have a Virgin account. many thanks
I have just changed phones and my secondary virgin email account is asking for a password which I don't know. I've spent 2 hours on the phone to virgin today who cannot help. Any suggestions please? I really need this email account back ..
