Recent packet loss and large ping spikes
Hi.
I have recently (maybe in the past month or so, unsure when it specifically started) been experiencing random ping spikes and packet loss, making the internet unusable for several minutes, this includes web pages never loading and online games becoming unplayable due to the high ping and packet loss. This occurs seemingly at random, for about 2 minutes, and then returns to normal, until the next time it happens. I've been with virgin in my current property for over 2 years and have never had issues like this before, I'd maybe have ping spikes once every 4-5 months for a few seconds, and then return to normal but nothing like this.
I am on a wired connection to my router, and as stated above, this has been basically flawless up until about a month ago.
I've used thinkbroadband.com to get some graphs for my internet over the past week or so, and you can clearly see where the issues are occurring.
I've attached graphs for these dates, in reverse order (not sure why they uploaded like this) Sunday 1st June (Now) -> Saturday 31st May -> etc. etc. -> Monday 26th May
I hope someone can help. Cheers
[MOD EDIT: Images removed]
