Downloading on Xbox App for PC, and console's only working when connected to a VPN.
So I've been having this problem for about a month now. For the first 3 weeks of having Virgin fibre (via the Hub5x), I had no issues with downloading anything, and the speeds were great. However after one night, when the internet went down, I went to reset the hub to check to see if that fixed any issue. It reconnected, but since then I have had the issue described in the title. Typically what happens is a download will start, it will download for a few seconds and then I'll get an error notification, or a message that the download was stopped (or in the PlayStation's case, stuck on 'calculating'). Strangely, even when not connected to VPN, I can still download via Steam, and Epic Games Launcher on PC. I haven't tried absolutely every app, so I can't say for sure how many do or don't work. When I do connect to a VPN (currently using ProtonVPN), I can all of a sudden start downloading again without issue. I also tend to find that certain games drop connection when not using a VPN, but I'm unsure if that's related. I have tried so many different fixes, ranging from the basics to some more complex stuff, but I can't for the life of me figure it out. If anyone has any idea what might be causing certain downloads to be blocked/cancelled and throwing up error codes, it would be much appreciated. Thanks.55Views0likes7CommentsRecent packet loss and large ping spikes
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I've been dealing with persistent network disconnections that only occur when playing online games. This issue has been ongoing for about four weeks and has become increasingly frequent. While gaming, the router intermittently loses its internet connection, but the connection stabilizes once I stop playing. I'm using a wired connection to my router and have attempted multiple troubleshooting steps. I've reset the router both via the recessed reset button and by unplugging it, but neither method has helped. I even upgraded to new Cat8 Ethernet cables, yet the issue persists.31Views0likes1CommentReally High latency when gaming
I recently just a a hub 5 installed as I had a hub 3 before as I’ve had speeds dropping but also really high latency and lag when gaming, I’m still having the issue with the new hub and I use a cat 8 Ethernet cable which is brand new and a new console, gaming is just unplayable and been going on for months now. I have a WiFi pod but doesn’t make a difference and not sure what to now.458Views0likes1Comment