Recent packet loss and large ping spikes
Hi. I have recently (maybe in the past month or so, unsure when it specifically started) been experiencing random ping spikes and packet loss, making the internet unusable for several minutes, this includes web pages never loading and online games becoming unplayable due to the high ping and packet loss. This occurs seemingly at random, for about 2 minutes, and then returns to normal, until the next time it happens. I've been with virgin in my current property for over 2 years and have never had issues like this before, I'd maybe have ping spikes once every 4-5 months for a few seconds, and then return to normal but nothing like this. I am on a wired connection to my router, and as stated above, this has been basically flawless up until about a month ago. I've used thinkbroadband.com to get some graphs for my internet over the past week or so, and you can clearly see where the issues are occurring. I've attached graphs for these dates, in reverse order (not sure why they uploaded like this) Sunday 1st June (Now) -> Saturday 31st May -> etc. etc. -> Monday 26th May I hope someone can help. Cheers [MOD EDIT: Images removed]Packet loss
Been getting packet loss for at least 4 months now consistently , Currently on hub 5 router mode, upgraded plan to Gigabit broadband, changed ethernet cable and tried tp link powerline adapters none of them yet to fix my issue. Notes: Gets alot worse when more people are on the wifi. The later in the day the more packets get lost it seems. (Tests taken at 7pm) currently using an ethernet cable from router to computer for this test.Consistent network disconnection only when attempting to play games
I've been dealing with persistent network disconnections that only occur when playing online games. This issue has been ongoing for about four weeks and has become increasingly frequent. While gaming, the router intermittently loses its internet connection, but the connection stabilizes once I stop playing. I'm using a wired connection to my router and have attempted multiple troubleshooting steps. I've reset the router both via the recessed reset button and by unplugging it, but neither method has helped. I even upgraded to new Cat8 Ethernet cables, yet the issue persists.Really High latency when gaming
I recently just a a hub 5 installed as I had a hub 3 before as I’ve had speeds dropping but also really high latency and lag when gaming, I’m still having the issue with the new hub and I use a cat 8 Ethernet cable which is brand new and a new console, gaming is just unplayable and been going on for months now. I have a WiFi pod but doesn’t make a difference and not sure what to now.
