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What we're watching now...Continuing
The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only Original What are you watching now thread So this is a new thread with a slightly different Tittle.... Continuing.... Planet X appears to be hidden behind the Sun in our Solar System What Made Spartans So Much Better At Fighting INSANE AI Video Generator you can use NOW! I Got Early Access to Suno's New AI Tool - Here's what I Did With It! Udio's New Feature is a Gamechanger for AI Music
Registering a Power of Attorney with Virgin
How on earth can I do this? My mother suffers from dementia and I have POA for both Finance and Property & Welfare. I have been able to register with other organisations by suppling them with a secure code for the Gov.uk website ,but cant speak to anyone at Virgin customer services who understands this. If nobody will talk to me, I guess I should simply cancel the Direct Debit, perhaps this will encourage someone at Virgin to engage. I must say that currently, Virgin Media are making an already stressful situation extremely frustrating. Can somebody please advise me?Are recorded programmes kept when the 360 has been switched off for a long time?
All of my stuff has gone into storage for about a year. My 360 box is 95% full and I don't want to lose the recordings. Will the recordings be there when I turn it back on, or will it delete them because they are so old when I next switch it on due to inactivity? Or will Virgin delete them all as soon as they connect to my box for whatever reason? So I want to know if they will remain when I switch it on, whether or not I connect it to the Virgin cables / internet box. If Virgin does delete them then I will leave the box disconnected and use another way to watch TV until I have watched all of the programmes on the 360 which they won't be able to connect to if it is only plugged into the mains and my TV.Disconnected my Online Game, and from Discord every day
So every day I play online (Rainbow Six Seige, and often on Discord) with my friend. Recently (last month or so) I get disconnected from the game - in-game screen message reads "JITTER" in red on the R6 screen, and then after about 20 seconds, the game disconnects me from the server. If I am using Discord comms as well, that also goes off. Once I reconnect to the game and discord, all is OK (until the next time). Conclusion: It cannot be game related, or GPU or CPU related, so I assume it must be the internet that goes off somehow and then comes back on. I have the HUB5 router giving me speeds of 897Mbps down and 105 Mpbs up, so speed itself isn't the issue. Tomorrow, I will take the router offline and try again but I suspect maybe the router or cabling is the issue? Any ideas as to a solution folks?DNSSEC problems today?
So I run bind and for some reason it was crashing restarting and when to my backup DNS as it restarts It seem something bad has gone wrong with DNSSEC and the only way to make bind stable was do this: dnssec-validation no; from this dnssec-validation auto; Anyone know whats going on?Another Contract renewal problem!
Original contract was due to expire at the end of October 2025, cost would be £123.12/month but I arranged as I thought a new contract online of £95.62/month in September 2025. On 18th September 2025 VM sent me an email with Pre-Contract Documents stating, "Attached are your Contract Information & Contract Summary documents. Please make sure that you are happy with the agreement you are entering into." There were two docs attached to that email, a Contract Summary Sheet and a Contract Information Sheet. Both of those docs clearly show that myself/VM had entered into a legally binding agreement for £95.62/month but there was no mention in their email of having to accept the offer, and nothing mentioned in the contracts either. Following a complaint I made on 7th December 2025 about the above contract not being introduced at the end of October 2025, I received an email on 11th December 2025 with the following statement :- ‘After reviewing your account, we do not see any active contract recorded. If you opted to take the contract online, consent is required, and you should have received an email confirming approval. It may be that, since no consent was provided, no changes were made to your account.’ VM have already taken £123.12 out of my account for November and December 2025 whilst they are apparently resolving my complaint. On 12th December 2025 I received an email with the following statements contained within :- ‘Here’s a summary of the complaint outcome and what we propose as a resolution: To resolve the complaint, we see that the contract changes have not happened as you have placed it online. We am sorry for the hassle. We will be able to give you a deal with 1 GB broadband, Mega TV with Sports and Cinema, Netflix with Ads, and Anytime Chatter for £95.37 with a 24-month contract.’ ‘You will shortly receive information via email regarding the package’ ‘All of your pricing is laid out in the pre-contract information I am about to send you. I will then take you through the detail before you accept that you are happy to proceed’ ‘We request you to please reply back on the same email with the consent to change the package. We will process the request’ To date I am still awaiting the promised email with contract offer. Despite several attempts to contact the Resolutions Team in 6 emails sent over 16 days, I am still waiting for a response/ acknowledgement from them.Netflix Account Linked to Virgin Media Subscription Hacked
I pay for my Netflix account as part of my Virgin Media subscription. My Netflix account has been hacked and the hacker has changed my email address to log into Netflix. If I try to log into Netflix with my email address, it says the account doesn't exist. When I access the Netflix app via Virgin Media on my TV, it is pin protected and the home screen is in Arabic. I contacted Netflix on Monday and they advised me they need a 6 digit service code from Virgin Media, which lasts 2 hours, to verify that I am the owner of the account. I contacted Virgin Media via the online chat and the agent was unable to help me, he wasn't aware of such a service code. He logged an internal case and advised someone should get back to me within 2 to 3 days. I then also phoned Virgin Media and the agent I spoke to was also unable to help me and advised that someone should from Virgin Media should get back to me within 10 days. It is now Thursday and I haven't heard anything yet. I am really concerned as someone has linked their Netflix account to my Virgin Media subscription and I don't understand why I have to wait so long to get it resolved. Since my original Netflix account seems to be no longer valid, I am assuming it should it should be possible to deactivate the fraudulent Arabic Netflix account from my Virgin Media subscription. Please can someone from Virgin Media help me.
Signed up to 24 month contract I never agreed to
Hello, I really hope someone could help me, I had a renewal offer 4 months before my contract was up. I put this through but also I'm the meantime, I added sky cinema for Christmas. My contract has also now changed to a new 24 month contract that I never agreed to. I was adding an extra to my package not signing a new contract. Not only that, the price for sky cinema was not given at the price advertised, it was instead charged at the full price, again something I never agreed to. Now my renewal price is no longer advertised, my plan hasn't changed over to the renewal price and now instead of paying £30 a month, I'm expected to pay over £100 a month for 2 years. At no point did I agree to a new contract at that price. Please can someone reach out to me about this please as this has been incredibly stressful Kind regards LiamAny Superhub Experts - laggy connection?
Hi. VM250 customer - have Superhub 5 connected to a Deco Mesh Network. I seem to be having an increasing number of "laggy" connections where the connection just pauses randomly for a few moments and then connects again. But it's very frustrating as it seems to be happening more and more. Have power cycled the Superhub and the Decos - note that the Superhub has Wifi turned off to ensure there aren't too many conflicting wifi signals. The network logs show what look to be a huge amount of "US profile assignment change" errors and the Upstream page itself is showing a QAM modulation of 32 which I think from a bit of googling isn't right. Copying and pasting the logs below - can anyone confirm if this is normal or I need an engineer to help (i would so rather try and resolve remotely and avoid having to arrange an engineer but feeling i have no choice?) Network Log Network Log Time Priority Description 31-12-2025 16:43:03 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 16:16:58 critical Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 16:16:58 critical 16 consecutive T3 timeouts while trying to range on upstream channel 8;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 16:16:52 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 14:48:26 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 14:43:23 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 10:12:28 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 10:07:25 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 09:26:24 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 09:21:21 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 08:19:59 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 08:14:56 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 08:11:25 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 08:06:22 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:55:23 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:50:20 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:40:35 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:35:32 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:28:27 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:23:25 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:15:54 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:10:51 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:09:14 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:04:09 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 07:01:56 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:56:53 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:56:28 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:51:25 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:50:17 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:45:14 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:38:15 notice US profile assignment change. US Chan ID: 7; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; 31-12-2025 06:33:12 notice US profile assignment change. US Chan ID: 7; Previous Profile: 11 13; New Profile: 12 13.;CM-MAC=7c:16:89:bc:c3:8b;CMTS-MAC=00:01:5c:86:ac:6a;CM-QOS=1.1;CM-VER=3.1; Status Cable Modem Status Item Status Type Cable Modem Status Online DOCSIS 3.0 Primary downstream channel Locked SC-QAM Channel Overview Downstream Upstream DOCSIS 3.0 channels 31 5 DOCSIS 3.1 channels 1 1 Upstream 3.0 Upstream channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 0 49600000 43 5120 QAM 32 1 1 43100000 43 5120 QAM 32 2 2 36600000 42.8 5120 QAM 32 3 3 30100000 42.8 5120 QAM 32 4 4 23600000 42.5 5120 QAM 32 5 3.0 Upstream channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 0 ATDMA 0 0 0 0 1 ATDMA 0 0 0 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 0 0 4 ATDMA 0 0 4 0 3.1 Upstream channels Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation 7 10.4 38.2 2K QAM 256 3.1 Upstream channels Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts 7 OFDMA 208 74000000 6 0 Downstream 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 179000000 13.7 43 QAM 256 6 2 139000000 14.1 43 QAM 256 1 3 147000000 14 43 QAM 256 2 4 155000000 14.1 42 QAM 256 3 5 163000000 14 43 QAM 256 4 6 171000000 13.9 43 QAM 256 5 7 187000000 13.9 43 QAM 256 7 8 195000000 14.2 43 QAM 256 8 9 203000000 14.2 43 QAM 256 9 10 211000000 14.1 43 QAM 256 10 11 219000000 13.9 43 QAM 256 11 12 227000000 13.8 43 QAM 256 12 13 235000000 13.8 43 QAM 256 13 14 243000000 13.7 43 QAM 256 14 15 251000000 13.4 43 QAM 256 15 16 259000000 13.3 43 QAM 256 16 17 267000000 13.4 43 QAM 256 17 18 275000000 13.5 43 QAM 256 18 19 283000000 13.3 43 QAM 256 19 20 299000000 12.8 43 QAM 256 21 21 307000000 12.7 43 QAM 256 22 22 315000000 12.9 43 QAM 256 23 23 323000000 12.7 43 QAM 256 24 24 331000000 12.4 43 QAM 256 25 25 339000000 12.3 43 QAM 256 26 26 347000000 12.3 43 QAM 256 27 27 355000000 12.5 43 QAM 256 28 28 363000000 12.6 43 QAM 256 29 29 371000000 12.3 43 QAM 256 30 30 379000000 12.3 43 QAM 256 31 31 387000000 12.6 43 QAM 256 32 3.0 Downstream channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 43 179 13 2 Locked 43 381 22 3 Locked 43 675 47 4 Locked 42 445 22 5 Locked 43 252 22 6 Locked 43 234 0 7 Locked 43 98 1 8 Locked 43 12 0 9 Locked 43 1 0 10 Locked 43 7 0 11 Locked 43 14 0 12 Locked 43 0 0 13 Locked 43 0 0 14 Locked 43 2 0 15 Locked 43 2 0 16 Locked 43 378 15 17 Locked 43 145 1 18 Locked 43 1 0 19 Locked 43 2 0 20 Locked 43 8 0 21 Locked 43 8 0 22 Locked 43 11 0 23 Locked 43 13 0 24 Locked 43 10 0 25 Locked 43 15 0 26 Locked 43 19 0 27 Locked 43 9 0 28 Locked 43 10 0 29 Locked 43 15 0 30 Locked 43 45 0 31 Locked 43 8 0 3.1 Downstream channels Channel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz) 33 94 4K 1840 QAM 4096 1108 3.1 Downstream channels Channel ID Locked Status RxMER Data (dB) PLC Power (dBmV) Corrected errors (Active Profile) Uncorrectable errors (Active Profile) 33 Locked 0 10.6 411969756 0 General Configuration Network access Allowed Maximum Number of CPEs 1 Baseline Privacy Enabled DOCSIS Mode 3.1 Config file cmreg-vmdg660-bbt060-b.cm Primary Downstream Service Flow SFID 215794 Max Traffic Rate 287500061 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Primary Upstream Service Flow SFID 215793 Max Traffic Rate 27500061 bps Max Traffic Burst 42600bytes Min Traffic Rate 0 bps Max Concatenated Burst 42600bytes Scheduling Type Best Effort Thanks in advanceV6 Upgrade Questions
I have just started the process to upgrade our two V6 boxes to 360 and I have a few questions: Will we get sent two new remotes or will I have to request a second one separately? The V6 box in the living room is wired up normally, but the one in our bedroom is "dumb" in as much as it doesn't have a coax cable plugged in and just connects wirelessly to the living room box. Will this box still get the upgrade app, or do I need to connect it more directly to the network (e.g. via ethernet)? Will the bedroom box still only be able to get recordings off the one in the living room or will it gain the ability to record things separately? Thanks in advance for any answers provided.
