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2nd bill frustrated.
Hi to all This is my second bill since i joined Virgin Media, the 1st bill was wrong , it took over an hour to talk to a bot to sort it out. I have just received my 2nd bill and its wrong again, they are charging me for Netflix when its already in my subscription. What is wrong with this company that they can not get a simply thing right or im i going to get blacklisted for there mistake because they are saying i still owe them last months Netflix. Do they not have humans working for them as its very frustrating to get any sense from a circuit board. HELP as i am loosing the will to live and i have only been with them a month. Steve.Keep Getting Emails About Outstanding Bill
As the title implies, we keep getting an email about paying a bill for a late payment, even though the bill was settled in FULL yesterday. It even says "PAID" on the VM portal site, but when I click view on VirginMedia, it is saying we still have to pay the same bill??? How can it be paid and not paid at the same time, is this some kind of Schrödinger Bill Payments or what? #angry #frustrated Virgin Media are a circus half the time and this is getting ridiculous, one issue after another with this company!Virgin Media Data Breach
I heard there is a case going on about the Virgin Media data breach and I’m wondering how the compensation works. Is this related to their WiFi services, like plans or subscriptions? Does it only apply to the account holder, or can anyone in the household make a claim even if they’re not the named account holder? Also, do you need to email Virgin Media directly to take part, or is there another process? ThanksWhat we're watching now...Continuing
The thread 'what are you watching now' was locked due to it's size and the thread continuing it by the moderator, was amalgamated and also locked.❓ to access the old thread which is now read only Original What are you watching now thread So this is a new thread with a slightly different Tittle.... Continuing.... Planet X appears to be hidden behind the Sun in our Solar System What Made Spartans So Much Better At Fighting INSANE AI Video Generator you can use NOW! I Got Early Access to Suno's New AI Tool - Here's what I Did With It! Udio's New Feature is a Gamechanger for AI Music
Failed XSUS Request (KMM138315961V10264L0KM)
Hi there, I received an email from Virgin Media stating that my contract will end on 16th October 2025. My prices will increase considerably from then on for 1gb broadband and a landline package. Yesterday, I checked out the link for the 'Offer that's just for you' if I decided to stay with Virgin Media. I then signed up for the same package that I have now, for 24 months, but for £5.00 less than I do now. I received emails with the new contract summary and info attached. Today however, I have received this email: ... however, I don't want to ring this number, a previous poster told me that he spent over an hour on the phone with the customer representatives, only to be given a more expensive package - and not what he signed up for! I would be very grateful if you could look into this for me and advise me further please. With many thanks, Megan
