How do I Uninstall 360?
Literally EVERYTHING about it is worse than what I had before. I didn't even ask for it so I consider this mis-selling. First, there is no way to get rid of the channel logos in the on-screen program guide. They are SO annoying and completely unreadable. I wan the name of the channel next to the nuimber, that's all. I DO NOT need a stupid difficult-to-read logo designed by a four year old. Do not interpret this as a request for better logos... I want NO LOGOS... ever! Next, there is no way to manage Series Links. 90% of my viewing is series links. I used to press ONE BUTTON to get to my shows, now I have to press SEVEN!!!! And all that gets me is a list of currently recorded shows. There is no list of series links, only of recorded shows, no wish list and no undelete. There is no sub-titles shortcut and I still haven't figured out how to turn them on and off... probably another god-knows-how-many button presses. I'm not a child... I don't need to have a conversation with a gadget. If I were blind I MIGHT ask for voice control, but I'm not and I didn't and I absolutely do not need or want it. This isn't an "upgrade", it's a very significant DOWNgrade. EVERYTHING was better the old way. I want things back the way they were. The way I see it, Virgin's options are: Reverse the software change and let my box work the way it used to If you can't reverse the damage, send me a new box that will work the old way Cancel my subscription... there are other providers. Take your pick. If you don't choose Option 1 or 2, *I* will choose Option 3Error code CS2214
Hi, the 360 box in the front room will no longer pause or rewind live TV, I can no longer record anything or watch previously recorded programs, ('Error CS2214 - Failed to play recording. There's an issue playing this recording. Please try again'). The box says recording space is full, I deleted over half of the programs, but no space got cleared and after a restart, the deleted programs had returned. I have tried a factory reset, (but kept recordings), but it changed nothing and I have also restarted my router, although how this would affect watching a program on the hard drive I don't get. Is anyone else having this problem and how was it fixed please? Is the hard drive faulty? Thank you Ste
Recordings don’t start from the beginning
I have just changed beach to Orton and didn’t have this issue previously. When I play back a recording it starts a couple of minutes in. I have the box set to start recording 2 minutes before the programme starts but I still have to rewind it back to the beginning of the show. I increased it from 1 min to 2 mins but made no difference. Any suggestions please? It’s such a pain!Second box recordings continually buffer
I've seen a few discussions similar to this issue, but some have just tailed off and others look like they may have switched to DM - I've not seen it be successfully resolved, but hoping there is a magic cure somewhere. Last year we 'upgraded' our virgin TV V6 box to the 360 thing, and had our upstairs multiroom box changed to one of the slimmer box versions, I think people call it the 'slave' box. This second box is almost unusable when it comes to recordings. It is constantly buffering every 10-15 seconds, often tells me the system is too busy etc. I've run WiFi speed checks via the connect app, all OK. I have a firestick up here using the same connections, all OK. The apps on the same box all work OK! The only element that has an issue with the WiFi capacity is the recording. Oh, and the virgin TV Go app which is just as poor and flaky as the second box and also constantly claims there are issues with the WiFi. It seems like this is just shoddy products? We have no ethernet cable running up to the bedroom, and I'm slightly loathe to run a cable all the way up. But it seems like this 'upgrade' is actually rubbish and a poorer service. Has anyone been able to actually resolve this issue whilst still connecting via WiFi?
Samsung Universal TV Remote and TV 360
Hi, I have been offered the upgrade to TV 360, which I will initiate when I get back from holiday. My TV is a Samsung which comes with a universal remote. This currently works well controlling the TV and the TIVO box. I've read the existing posts in the forum in relation to using the Samsung universal remote to control the TV 360, but there does not seem to be a definitive answer. So if anyone out there has successfully used their Samsung remote and the TV 360, please could list the steps you used to set it up. Any help gratefully received. Kind Regards, BillIs TV 360 really limited to certain areas?
I've recently switched to virgin and been given the stream boxes. I went on the chat the other day asking about TV 360 as I was not aware I would be losing my ability to record TV to watch later, and they said that it's not available in my area. Then they said that I can record on the stream box using a USB device, which when looking I can see that's not possible at all. So I'm just wondering if the information I received about the TV 360 box was correct in the first place. It's just a quality of life thing, if TV 360 is limited to specific areas then that's fine.New Contract Netflix been changed without telling me
I took out a new contract, Volt Gig1 Broadband, Virgin TV 360, Mega TV, Netflix Standard, Sports, Cinema. So when I got the contract via email one thing was wrong the Netflix they changed to Standard with ads, I was never told about this, I hate ads on Netflix. So I phoned them and they told me it was the package I took out, but the package was the same as my one before price was just drop. So they said the only way to put back on to standard without ads is to upgrade to standard then they would give me the discount. So i said ok less do that, a week later it still has not been done, everytime I talk to them they say it cannot be done, but they took it off, so just put it back on. I can see a complaint coming on, Virgin mislead you all the time. Everybody have same problem and know how to sort it out. Thanks Julie.
