call barring

[Anonymous]

hi i am a virgin mobile customer and out of the blue my phone is barring i am disabled and cannot make calls . it says i need a 4 digit pin to deactivate it but i have no idea what that pin is . please help.

[Kain_W]

Hi shoebilly,

Thanks for your post and welcome to the community.

Sorry to hear you're experiencing issues with your number, so we can investigate this matter further I've dropped you a PM.

The message will appear within the envelope icon.

Regards,